Support Board
Date/Time: Sat, 01 Mar 2025 10:56:24 +0000
Problems with the data
View Count: 498
| [2021-10-01 19:29:05] |
| User855455 - Posts: 1 |
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Hello, I was operating a few minutes ago and I had lost since the operation was not updated well, when I wanted to close it it was impossible then I saw where the price was and I saw that I have a small delay. Why is happening? .. also i restart the computer and open sierra chart again but still delay
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| [2021-10-02 02:49:19] |
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In your case we can see that you are receiving 10 minute delayed data. You need to reactivate the exchange you had active last month: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices It did not automatically renew probably due to an insufficient Services Balance at the beginning of the month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-02 02:49:38
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