Support Board
Date/Time: Sat, 01 Mar 2025 10:21:04 +0000
Denali Data Delay
View Count: 504
| [2021-10-01 15:16:18] |
| User673725 - Posts: 12 |
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Hi, Today I have stopped my unreliable data feed from Rithmic and committed to Denali. I have followed the instructions carefully but am only getting delayed data. Attached is a screenshot of the Data/Trade Service Settings which I think is correct. Can you please help Thanks |
 DataTrade serv Common.png / V - Attached On 2021-10-01 15:13:05 UTC - Size: 64.83 KB - 179 views DataTrade serv Main.png / V - Attached On 2021-10-01 15:13:17 UTC - Size: 44.08 KB - 158 views |
| [2021-10-01 15:39:40] |
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The first step is we need to change your service package to 11 which we have now done. The next step is for you to activate the exchanges you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed We can do that for you if you let us know what symbols you want real-time data for. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-01 15:39:51
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