Support Board
Date/Time: Sat, 01 Mar 2025 10:23:41 +0000
[User Discussion] - Rithmic direct - DTC is missing markets in the Eurex offer
View Count: 672
| [2021-10-01 08:27:59] |
| User152300 - Posts: 3 |
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Rithmic Direct - DTC is missing markets in the Eurex offer today activated Denali Eurex Eobi and there is a difference in the market offer in version 2308 compared to 2315, version 2308 runs on the old Rhitmic trading and version 2315 runs on Rhitmic Direct. The new Rhitmic Direct offer does not include the FXXP Stoxx Europe 600 Index. I request the addition of FXXP to the Rhitmic Direct menu. I'm attaching the photo. Thx edit: Rhitmic Direct does not work connected via Frankfurt server, Chicago server is functional Date Time Of Last Edit: 2021-10-01 09:40:31
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| [2021-10-01 13:25:14] |
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The new Rhitmic Direct offer does not include the FXXP Stoxx Europe 600 Index. I request the addition of FXXP to the Rhitmic Direct menu We will add this.Regarding the connectivity to Frankfurt. That is managed by Rithmic. We have no control over that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-01 13:49:27] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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