Support Board
Date/Time: Tue, 04 Mar 2025 21:15:28 +0000
Trading via Rithmic
View Count: 6580
| [2021-09-28 15:06:05] |
| User808202 - Posts: 6 |
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Hello, when i try to place a order its not possible. Data Feed is rithmic. The Log shows: "Requesting order status for non-responsive order. Time since last action: 63.5 seconds | Symbol: ESZ1.CME | TradeAccount: PanagiotisNotidisOUP48202109240 | InternalOrderID: 1853 | Current Status: Order Sent | 2021-09-28 06:17:04.435 * Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1853. Service Order ID: (none). Symbol: ESZ1.CME. Account: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:17:34.470 * Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 1854. Service Order ID: (none). Symbol: ESZ1.CME. Account: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:17:52.068 * Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 1855. Service Order ID: (none). Symbol: ESZ1.CME. Account: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:17:52.068 * Canceling orders for ESZ1.CME and trade account PanagiotisNotidisOUP48202109240 for Flatten Position operation. | Symbol: ESZ1.CME | TradeAccount: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:18:12.586 Canceling orders for ESZ1.CME and trade account PanagiotisNotidisOUP48202109240 for Flatten Position operation. | Symbol: ESZ1.CME | TradeAccount: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:18:14.587 Requesting order status for non-responsive order. Time since last action: 61.9 seconds | Symbol: ESZ1.CME | TradeAccount: PanagiotisNotidisOUP48202109240 | InternalOrderID: 1854 | Current Status: Order Sent | 2021-09-28 06:18:54.506 * Requesting order status for non-responsive order. Time since last action: 61.9 seconds | Symbol: ESZ1.CME | TradeAccount: PanagiotisNotidisOUP48202109240 | InternalOrderID: 1855 | Current Status: Order Sent | 2021-09-28 06:18:54.506 * Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1854. Service Order ID: (none). Symbol: ESZ1.CME. Account: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:19:24.550 * Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1855. Service Order ID: (none). Symbol: ESZ1.CME. Account: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:19:24.550 * " How to manage this ? |
| [2021-09-28 16:25:05] |
| John - SC Support - Posts: 38369 |
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According to those messages, you are having trouble getting and staying connected to Rithmic. Get us your Message Log for us to take a look by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-29 11:48:51] |
| User808202 - Posts: 6 |
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Reading Internal Order ID file. | 2021-09-29 11:44:49.998 Reading Trade Orders file. | 2021-09-29 11:44:50.087 Reading Trade Positions file. | 2021-09-29 11:44:50.092 Reading Trade Account Data files. | 2021-09-29 11:44:50.097 UDPListener (1504). Port 22904 | Listening on UDP port 22904. | 2021-09-29 11:44:50.121 Software version: 2313 64-bit | 2021-09-29 11:44:50.122 Primary Thread ID: 11844 | 2021-09-29 11:44:50.122 Usage end date: 2021-10-06 | 2021-09-29 11:44:50.122 Enabled for: Advanced Features 2. | 2021-09-29 11:44:50.122 Enabled for: Sierra Chart Historical Data Service. | 2021-09-29 11:44:50.122 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-09-29 11:44:50.122 Enabled for: Delayed Denali Exchange Data Feed. | 2021-09-29 11:44:50.122 Enabled for exchange2: CME (Trading Account Required) | 2021-09-29 11:44:50.122 Enabled for exchange2: CBOT (Trading Account Required) | 2021-09-29 11:44:50.122 Enabled for exchange2: COMEX (Trading Account Required) | 2021-09-29 11:44:50.122 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-09-29 11:44:50.122 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-09-29 11:44:50.122 Current selected Data/Trading service: Rithmic Direct - DTC | 2021-09-29 11:44:50.122 Custom symbol settings values: enabled | 2021-09-29 11:44:50.122 Chart Update Interval: 500 | 2021-09-29 11:44:50.122 Intraday Data Storage Time Unit: 0 | 2021-09-29 11:44:50.122 Time Zone: +00:00:00 (UTC+00) | 2021-09-29 11:44:50.122 2021-09-29 11:44:50 Local computer time in UTC | 2021-09-29 11:44:50.122 2021-09-29 11:44:50 Local computer time in SC Time Zone | 2021-09-29 11:44:50.122 2021-09-29 11:45:05 Server time in UTC | 2021-09-29 11:44:50.122 Local computer UTC time and Server UTC time difference: 16 seconds. | 2021-09-29 11:44:50.122 Notice: Your computer's clock is off by 16 seconds. For help with this, press the 'Send for Analysis' button. | 2021-09-29 11:44:50.122 Program path: C:\SierraChart\ | 2021-09-29 11:44:50.122 Data Files path: C:\SierraChart\Data\ | 2021-09-29 11:44:50.122 OS Version Number: 10.0 | 2021-09-29 11:44:50.122 Locale Setting: C | 2021-09-29 11:44:50.122 DLLs: UserContributedStudies_64.dll | 2021-09-29 11:44:50.122 Allowed protected custom studies: | 2021-09-29 11:44:50.122 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2021-09-29 11:44:50.148 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2021-09-29 11:44:50.170 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2021-09-29 11:44:50.171 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2021-09-29 11:44:50.171 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-09-29 11:44:50.176 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-09-29 11:44:50.223 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-09-29 11:44:50.223 Received 5 login tokens. | 2021-09-29 11:44:50.311 Symbol settings MD5 received. Request ID: 1. | 2021-09-29 11:44:50.428 Symbol settings are up-to-date for rithmic_v2.trading. | 2021-09-29 11:44:50.428 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2021-09-29 11:44:50.771 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2021-09-29 11:44:50.771 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-09-29 11:44:50.771 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2021-09-29 11:44:50.771 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2021-09-29 11:44:56.469 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-09-29 11:44:56.473 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-09-29 11:44:56.589 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-09-29 11:44:56.590 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-09-29 11:44:56.590 Rithmic Direct - DTC | Network connection to server complete. | 2021-09-29 11:44:56.709 Rithmic Direct - DTC | Starting socket receive thread. | 2021-09-29 11:44:56.709 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-09-29 11:44:56.709 Rithmic Direct - DTC | Sending logon request message. | 2021-09-29 11:44:56.709 File >> Disconnect selected. | 2021-09-29 11:44:57.515 WSACleanup called. | 2021-09-29 11:44:57.515 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2021-09-29 11:44:57.515 DTC Client socket (1) | CloseSocket call. | 2021-09-29 11:44:57.515 Rithmic Direct - DTC | Disconnected. | 2021-09-29 11:44:57.515 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-09-29 11:44:57.515 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-09-29 11:44:57.633 DTC Client socket (1) | Closed. | 2021-09-29 11:44:57.633 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2021-09-29 11:45:18.770 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-09-29 11:45:18.771 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-09-29 11:45:18.772 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-09-29 11:45:18.772 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-09-29 11:45:18.772 Rithmic Direct - DTC | Network connection to server complete. | 2021-09-29 11:45:18.892 Rithmic Direct - DTC | Starting socket receive thread. | 2021-09-29 11:45:18.892 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-09-29 11:45:18.892 Rithmic Direct - DTC | Sending logon request message. | 2021-09-29 11:45:18.892 Rithmic Direct - DTC | Received logon response. | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Server Name: . | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Successfully connected. | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Trading is supported. | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Order cancel and replace is supported. | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | OCO Orders supported. | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2021-09-29 11:45:19.260 Rithmic Direct - DTC | Connected to server complete. | 2021-09-29 11:45:19.260 Triggering next historical data download in queue. | 2021-09-29 11:45:19.261 Triggering next historical data download in queue. | 2021-09-29 11:45:19.261 Triggering next historical data download in queue. | 2021-09-29 11:45:19.261 Triggering next historical data download in queue. | 2021-09-29 11:45:19.261 No download requests in the queue to start downloads for. | 2021-09-29 11:45:19.280 No download requests in the queue to start downloads for. | 2021-09-29 11:45:19.280 No download requests in the queue to start downloads for. | 2021-09-29 11:45:19.280 No download requests in the queue to start downloads for. | 2021-09-29 11:45:19.280 ESZ1.CME 1 Min #1 | Reloading chart. | 2021-09-29 11:45:29.794 ESZ1.CME 1 Min #2 | Reloading chart. | 2021-09-29 11:45:29.846 ESZ1.CME 1 Min #3 | Reloading chart. | 2021-09-29 11:45:29.915 ESZ1.CME [CB] 60 Min #4 | Reloading chart. | 2021-09-29 11:45:29.966 ESZ1.CME [CB] 60 Min #4 | Performing historical Daily data download for symbol ESZ1.CME starting at last date in file. | 2021-09-29 11:45:30.081 Starting DelayedDownloadMonitoringTimer | 2021-09-29 11:45:30.081 Starting HDTimeoutTimer | 2021-09-29 11:45:30.081 Added historical Daily data request for ESZ1.CME to the queue. | 2021-09-29 11:45:30.081 Triggering next historical data download in queue. | 2021-09-29 11:45:30.081 ESZ1.CME [CB] 60 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2021-09-29 11:45:30.107 ESZ1.CME [CB] #5 | Reloading chart. | 2021-09-29 11:45:30.252 ESZ1.CME [CB] #5 | Waiting for historical downloads to complete with the IDs: 1, | 2021-09-29 11:45:30.321 ESZ1.CME [CB] 15 Min #6 | Reloading chart. | 2021-09-29 11:45:30.421 ESZ1.CME [CB] 15 Min #6 | Waiting for historical downloads to complete with the IDs: 1, | 2021-09-29 11:45:30.450 ESZ1.CME [CB] 1 Min #7 | Reloading chart. | 2021-09-29 11:45:30.690 ESZ1.CME [CB] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 1, | 2021-09-29 11:45:30.719 Mapping ESZ1.CME to ESZ21. Service code: cme | 2021-09-29 11:45:30.726 HD Request # 1 | Downloading Historical Daily chart data for ESZ1.CME. Starting date: 2021-09-24. Service: rithmic.trading | 2021-09-29 11:45:30.729 ESZ1.CME 1 Min #1 | StartDateTimeForLoadingOrderFills: 2021-09-14 15:31:25 | 2021-09-29 11:45:30.747 ESZ1.CME 1 Min #3 | StartDateTimeForLoadingOrderFills: 2021-09-14 15:31:25 | 2021-09-29 11:45:30.766 SC Data - All Services | Starting real-time market data updates for: ESZ1.CME (ESZ21). ID: 1 Service code: cme | 2021-09-29 11:45:30.812 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 443 | 2021-09-29 11:45:30.812 SC Data - All Services | Requesting security definition data for: ESZ1.CME (ESZ21). ID: 1 | 2021-09-29 11:45:30.812 Starting DelayedDownloadMonitoringTimer | 2021-09-29 11:45:30.812 Starting HDTimeoutTimer | 2021-09-29 11:45:30.812 Added historical Intraday data request for ESZ1.CME to the queue. | 2021-09-29 11:45:30.812 Intraday data recording state for symbol ESZ1.CME is set to download 'Pending'. | 2021-09-29 11:45:30.812 Triggering next historical data download in queue. | 2021-09-29 11:45:30.812 Delaying start of download for ESZ1.CME | 2021-09-29 11:45:30.832 DTC Client socket (3) | Creating socket. | 2021-09-29 11:45:31.834 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-09-29 11:45:31.834 DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2021-09-29 11:45:31.834 SC Data - All Services | Network connection to server complete. | 2021-09-29 11:45:31.953 SC Data - All Services | Starting socket receive thread. | 2021-09-29 11:45:31.953 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-09-29 11:45:31.954 HD Request # 1 | Requesting historical Daily data for ESZ21 starting at 2021-09-23. SC External HD service. | 2021-09-29 11:45:31.957 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-09-29 11:45:32.099 SC Data - All Services | Sending logon request message. | 2021-09-29 11:45:32.099 HD Request # 1 | Receiving historical Daily data for ESZ1.CME starting at 2021-09-24 | 2021-09-29 11:45:32.689 HD Request # 1 | Writing historical Daily data to the file ESZ1.CME.dly | 2021-09-29 11:45:32.689 HD Request # 1 | Bytes received: 287 | 2021-09-29 11:45:32.692 HD Request # 1 | Received 5 Daily data records from 2021-09-24 00:00:00 to 2021-09-29 00:00:00 (6.0 days) and wrote 4 records for ESZ1.CME | 2021-09-29 11:45:32.692 HD Request # 1 | Completion time: 2s | 2021-09-29 11:45:32.692 HD Request # 1 | Daily data download complete for ESZ1.CME. Unique request ID: 1 | 2021-09-29 11:45:32.692 Removing historical data download ID 1. | 2021-09-29 11:45:32.692 Triggering next historical data download in queue. | 2021-09-29 11:45:32.692 No download requests in the queue to start downloads for. | 2021-09-29 11:45:32.692 ESZ1.CME [CB] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-09-29 11:45:32.725 ESZ1.CME [CB] 1 Min #7 | Reloading chart. | 2021-09-29 11:45:32.725 ESZ1.CME [CB] #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-09-29 11:45:32.756 ESZ1.CME [CB] #5 | Reloading chart. | 2021-09-29 11:45:32.772 SC Data - All Services | Received logon response. | 2021-09-29 11:45:32.953 SC Data - All Services | Server Name: SC Realtime Server. | 2021-09-29 11:45:32.953 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-09-29 11:45:32.953 SC Data - All Services | Successfully connected. | 2021-09-29 11:45:32.953 SC Data - All Services | Trading is not supported. | 2021-09-29 11:45:32.953 SC Data - All Services | Restarting real-time data updates for symbol: ESZ1.CME -> ESZ21 | 2021-09-29 11:45:32.953 ESZ1.CME [CB] 15 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-09-29 11:45:32.954 ESZ1.CME [CB] 15 Min #6 | Reloading chart. | 2021-09-29 11:45:32.954 ESZ1.CME [CB] 60 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-09-29 11:45:32.973 ESZ1.CME [CB] 60 Min #4 | Reloading chart. | 2021-09-29 11:45:33.018 SC Data - All Services | Received security definition for symbol ESZ1.CME | 2021-09-29 11:45:33.193 ESZ1.CME [CB] 1 Min #7 | Reloading chart. | 2021-09-29 11:45:33.224 ESZ1.CME [CB] #5 | Reloading chart. | 2021-09-29 11:45:33.526 ESZ1.CME [CB] 15 Min #6 | Reloading chart. | 2021-09-29 11:45:33.951 ESZ1.CME [CB] 60 Min #4 | Reloading chart. | 2021-09-29 11:45:34.097 HD Request # 2 | Downloading Intraday chart data for ESZ1.CME to the file ESZ1.CME.scid. Service: cme | 2021-09-29 11:45:38.804 HD Request # 2 | Download start date-time: 2021-09-28 15:31:25.000000. File last date-time: 2021-09-28 15:31:25.612000 | 2021-09-29 11:45:38.805 HD Request # 2 | Using server: ds23.sierracharts.com port 10149 | 2021-09-29 11:45:38.805 Socket (2) | Creating socket. | 2021-09-29 11:45:38.829 Socket (2) | New receive buffer size: 5242880 | 2021-09-29 11:45:38.829 Socket (2) | Connecting to IP: 216.1.90.130. | 2021-09-29 11:45:38.829 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-09-29 11:45:39.134 HD Request # 2 | Sending historical data logon request message. | 2021-09-29 11:45:39.134 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-09-28 15:31:25. Record interval: 0. Symbol: ESZ21 | 2021-09-29 11:45:39.730 HD Request # 2 | Decompressing data. | 2021-09-29 11:45:39.848 HD Request # 2 | Receiving Intraday data for ESZ1.CME starting at 2021-09-28 15:31:25.013000 | 2021-09-29 11:45:40.106 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-09-28 15:31:26.043000 | 2021-09-29 11:45:41.273 Socket (2) | CloseSocket call. | 2021-09-29 11:45:45.871 Historical data download thread signaled to stop. | 2021-09-29 11:45:45.872 HD Request # 2 | Received 857722 Intraday data records from 2021-09-28 15:31:25.013000 to 2021-09-29 11:45:59.325001 (20.2 hours) and wrote 857717 records for ESZ1.CME | 2021-09-29 11:45:45.872 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-09-29 11:45:45.874 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-09-29 11:45:59.325001 | 2021-09-29 11:45:45.876 Added 20 Time and Sales records to Intraday data file for ESZ1.CME after download. | 2021-09-29 11:45:45.879 HD Request # 2 | Completion time: 7s | 2021-09-29 11:45:45.879 HD Request # 2 | Intraday data download complete for ESZ1.CME. Unique request ID: 2 | 2021-09-29 11:45:45.879 Removing historical data download ID 2. | 2021-09-29 11:45:45.879 Real-time Intraday chart data file updates started for ESZ1.CME | 2021-09-29 11:45:45.879 Intraday chart data file opened for ESZ1.CME | 2021-09-29 11:45:45.879 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-09-29 11:45:45.879 Triggering next historical data download in queue. | 2021-09-29 11:45:45.879 No download requests in the queue to start downloads for. | 2021-09-29 11:45:45.879 Socket (2) | Socket gracefully closed by remote side. | 2021-09-29 11:45:45.991 Socket (2) | Closed. | 2021-09-29 11:45:45.991 Opened cached Intraday file: C:\SierraChart\Data\ESZ1.CME.scid. Thread ID: 12976 | 2021-09-29 11:45:47.654 ESZ1.CME [CB][M] 1 Min #7 | StartDateTimeForLoadingOrderFills: 2021-07-01 00:00:00 | 2021-09-29 11:45:51.051 ESZ1.CME [CB][M] 15 Min #6 | StartDateTimeForLoadingOrderFills: 2021-07-01 00:00:00 | 2021-09-29 11:45:51.212 ESZ1.CME [CB][M] 60 Min #4 | StartDateTimeForLoadingOrderFills: 2021-05-26 00:00:00 | 2021-09-29 11:45:54.412 |
| [2021-09-29 14:08:29] |
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We do not see any connectivity issue. Errors like this indicate the trading server is not responding to the orders: Trade Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 1854. Service Order ID: (none). Symbol: ESZ1.CME. Account: PanagiotisNotidisOUP48202109240 | 2021-09-28 06:19:24.550 *
Is this an ongoing issue when using Rithmic? There are other supported services that you can use: Supported Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-29 14:08:47
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| [2021-09-29 14:32:21] |
| User808202 - Posts: 6 |
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i am at oneuptrader and they only provide Rithmic as data feed
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| [2022-01-04 13:06:03] |
| User574685 - Posts: 28 |
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Solved ? Account name too long ? |
| [2022-01-04 14:46:04] |
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Yes the account identifier may be too long as explained in the setup instructions here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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