Support Board
Date/Time: Sat, 01 Mar 2025 10:19:16 +0000
Filling orders
View Count: 604
| [2021-09-20 14:24:32] |
| Sami2 - Posts: 11 |
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Hello, I'm happy with SC so far, the options and the endless possibilities. When it comes to filling orders, SC is lagging, this is the second time I'm noticing that my orders gets filled, then goes against me to touch my stop or take me out before going in my direction(by jumping multiple ticks and price levels). The price wasn't at that level at that time neither. I don't know if this is a glitch or a bug but this needs to be addressed. Please see image attached. Thank you. |
 SC bug.png / V - Attached On 2021-09-20 14:24:19 UTC - Size: 26.62 KB - 181 views |
| [2021-09-20 14:38:35] |
| Sierra_Chart Engineering - Posts: 18607 |
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We are not understanding this. It is hard for us to understand this clearly from our perspective. Are you referring to simulated or non-simulated trading? Also refer to: Chart Trading and the Chart DOM: Misaligned Order Fill Markers on Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-30 03:49:47] |
| Sami2 - Posts: 11 |
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I'm reaching out because after taking the trade and exiting the trade at market order, the order got filled at a price that haven't been reached at that time. Please see the photo attached. |
| SC bug.png / V - Attached On 2021-09-30 03:49:09 UTC - Size: 26.62 KB - 162 views Attachment Deleted. |
| [2021-09-30 09:26:19] |
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Are you referring to simulated or non-simulated trading? And when posting an image of a chart, use this method only: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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