Support Board
Date/Time: Sat, 01 Mar 2025 04:39:07 +0000
Data Issue on Second System
View Count: 477
| [2021-09-19 19:30:22] |
| BLKBridge - Posts: 4 |
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Hi I am still not able to connect with the second system. I have followed every step and it will not allow the second system to log in. Additionally i see that i am being charged for this. I have changed the allowed systems back to 1 until this can be fully resolved. Thanks |
| [2021-09-19 19:30:58] |
| Sierra_Chart Engineering - Posts: 18607 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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