Support Board
Date/Time: Sat, 01 Mar 2025 03:50:51 +0000
Missing TPO Data with Continuous Contracts
View Count: 485
| [2021-09-17 19:47:49] |
| IANX - Posts: 3 |
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Problem: TPO data missing for date range 8/6/2021 - 9/13/2021 (see "sierra support" image) Steps Taken: 1. Tried various Continuous Contract options. The dates are only visible when the selection is set to "None" 2. Deleted and downloaded data from beginning chart period (3/2/2021) 3. Created a new TPO chart 4. Performed Symbol Settings "Update From Server" Thank you for the help. Date Time Of Last Edit: 2021-09-17 20:13:46
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 sierra none.JPG / V - Attached On 2021-09-17 19:46:31 UTC - Size: 331.21 KB - 171 views sierra continuous.JPG / V - Attached On 2021-09-17 19:46:37 UTC - Size: 89.1 KB - 145 views sierra support.JPG / V - Attached On 2021-09-17 19:46:46 UTC - Size: 251.83 KB - 159 views |
| [2021-09-18 11:58:23] |
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Follow through the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Re-download the data, for the last two contract months and be sure to disable the use of Custom Symbol Settings values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-18 11:59:33
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