Support Board
Date/Time: Sat, 01 Mar 2025 01:52:52 +0000
Denali delayed data after rollover
View Count: 425
| [2021-09-13 15:05:42] |
| User294500 - Posts: 29 |
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Denali delayed data after rollover , paying for real time and payment is up to date. Before rollover good real time data. Been working to resolve issue since last night open. No luck Thanks Burnie Williams |
| [2021-09-13 15:24:49] |
| John - SC Support - Posts: 38292 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month, as your verification end date is August 27, 2021. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You can view your verification date at this link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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