Support Board
Date/Time: Tue, 26 Nov 2024 00:43:50 +0000
[User Discussion] - AMP TT realtime data issue
View Count: 1241
[2014-03-24 19:48:40] |
Paul.M - Posts: 113 |
AMP TT realtime data issue no realtime ticks coming in, since an hour or so any known issues, currently ? (intraday historical data is working) TT FIX Data: No heartbeat messages received from server. Sent Test Request message to server. | 2014-03-24 20:37:53 TT FIX Data: Disconnecting due to a loss of activity. No activity for at least 62 seconds. | 2014-03-24 20:39:03 TT FIX Data: Sending a Logout message. Text = No response received after Test Request. | 2014-03-24 20:39:03 TT FIX Data: Socket closed without completing the logout sequence. | 2014-03-24 20:39:03 Disconnected from TT FIX Price Feed session. | 2014-03-24 20:39:03 Connection to the external service has been lost. | 2014-03-24 20:39:03 AMP/TTNet: Disconnecting from Orders session. | 2014-03-24 20:39:03 TT FIX Trading: Sending a Logout message. | 2014-03-24 20:39:03 AMP/TTNet: Disconnected. | 2014-03-24 20:39:03 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-24 20:39:03 TT FIX Trading: Received a Logout message. Text = Received logout | 2014-03-24 20:39:03 TT FIX Trading: Logged out and disconnected. | 2014-03-24 20:39:03 Disconnected from TT FIX Orders session. | 2014-03-24 20:39:03 Reloading all charts with filename: NQ-201406-CME.scid | 2014-03-24 20:39:08 |
[2014-03-25 09:08:40] |
Sierra Chart Engineering - Posts: 104368 |
We cannot answer if there are any known issues. You will need to contact your broker/trading service about this. This was marked as a user discussion because we thought other users might want to comment on it if they have the same problem. We can only refer you to help topic 1 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails1.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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