Support Board
Date/Time: Tue, 26 Nov 2024 00:34:33 +0000
Issue connecting to OEC
View Count: 1104
| [2014-03-24 14:52:31] |
| GCAdmin - Posts: 35 |
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I got this error when connecting to OEC on Friday, Same issue this morning. What do I need to do to fix it? Software version: 1110 | 2014-03-21 20:21:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-21 20:21:39 Active service: Open E Cry FIX/FAST | 2014-03-21 20:21:39 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-21 20:21:39 2014-03-21 20:21:39 Local computer clock time | 2014-03-21 20:21:39 2014-03-22 00:21:39 GMT time | 2014-03-21 20:21:39 2014-03-21 20:21:39 Time zone adjusted time | 2014-03-21 20:21:39 Time difference to server time: 11 seconds. | 2014-03-21 20:21:39 Program path: C:\GreenChart\ | 2014-03-21 20:21:39 Data Files path: C:\GreenChart\Data\ | 2014-03-21 20:21:39 OS Version Number: 6.1 | 2014-03-21 20:21:39 Checking for new symbol settings for oec | 2014-03-21 20:21:39 Symbol settings are up-to-date for oec | 2014-03-21 20:21:39 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-21 20:21:44 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-03-21 20:21:44 The network socket is connected. | 2014-03-21 20:21:44 Starting SSL connection on the socket. | 2014-03-21 20:21:44 SSL socket is connected. | 2014-03-21 20:21:44 OEC FIX Trading: Sending the Logon message. | 2014-03-21 20:21:45 OEC FIX Trading: Received a Logout message. | 2014-03-21 20:21:45 OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-03-21 20:21:45 SSL shutdown indicates not able to send 'close notify'. | 2014-03-21 20:21:45 The SSL socket was shut down. | 2014-03-21 20:21:45 The SSL socket object has been freed. SSL state is now disconnected. | 2014-03-21 20:21:45 Socket has been shutdown and closed. | 2014-03-21 20:21:45 OEC FIX Trading: Logged out and disconnected. | 2014-03-21 20:21:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-21 20:21:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-21 20:21:45 Disconnected from Open E Cry. | 2014-03-21 20:21:45 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-21 20:21:45 File >> Disconnect selected. | 2014-03-21 20:21:46 Disconnected from Open E Cry. | 2014-03-21 20:21:46 |
| [2014-03-24 17:47:58] |
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These are the relevant messages: OEC FIX Trading: Received a Logout message. | 2014-03-21 20:21:45
OEC FIX Trading: Sending a Logout message. Text = Received Logout message. | 2014-03-21 20:21:45 Refer to step 12 here for help with this: https://www.sierrachart.com/index.php?l=doc/openecry.php#SetupInstructions The webpage we have linked to has just been updated, so be sure to reload it to get the latest content. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-24 17:48:22
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