Support Board
Date/Time: Fri, 28 Feb 2025 21:43:54 +0000
Connection error
View Count: 470
| [2021-09-03 13:54:03] |
| STEVIE D - Posts: 2 |
|
Connection error message from service: SC/TT Futures order routing Connection error: Trade account not assigned. I have not had a successful connection since Dec-20 What do I need to do to get data set-up Thanks |
Private File Attachment Deleted. Private File |
| [2021-09-03 15:51:44] |
| John - SC Support - Posts: 38284 |
|
Who is your broker and do you know what order routing service they have you setup to use?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-03 16:32:30] |
| STEVIE D - Posts: 2 |
|
AMP TT
|
| [2021-09-03 17:10:40] |
| John - SC Support - Posts: 38284 |
|
You can not trade directly from Sierra Chart to TT through AMP. It sounds like you may have been on the Sierra Chart Order Routing Service with AMP back in 2020, but around February 2021, when TT had some issues with their order routing to the CME Group, AMP stopped support for the Sierra Chart Order Routing Service. They do still support the use of TT, as long as you are using the TT trading software. If you want to continue to use Sierra Chart with AMP, then you will need to have them change you to either CQG or Rithmic for your order routing. Once you have that setup, then you will follow the appropriate Setup Instructions depending on which system they have you on. For CQG, you would follow these instructions: CQG Trading Platform Service: Setup Instructions For Rithmic, you would follow these instructions: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: