Support Board
Date/Time: Fri, 28 Feb 2025 21:47:01 +0000
Cannot connect
View Count: 466
| [2021-09-03 03:08:43] |
| Bonsai - Posts: 2 |
|
Log submitted.
|
| [2021-09-03 08:05:51] |
| |
|
This is the relevant message: DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-09-02 16:47:20.682 *
This is going to be caused by a connectivity issue on your side. Refer to help topic 1.1: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-03 08:06:49
|
To post a message in this thread, you need to log in with your Sierra Chart account: