Support Board
Date/Time: Fri, 28 Feb 2025 21:44:07 +0000
Denali Exchange Info - Where are contingent and pending orders located?
View Count: 550
[2021-09-02 22:13:58] |
Lucky Hat - Posts: 4 |
I am considering purchasing the Denali Data Feed. With the Denali Data Feed, where are my initial pending orders stored, as in when a simple limit order has been placed in my Sierra Charts platform and I am waiting for a fill? Can you please confirm whether, once a main entry had been executed and I am long/short in a live trade, the contingency orders like the stop and and target orders are all stored on the exchange side, so that if the Denali data feed or my own internet to my computer goes down, those orders will still be executed? I have looked through volumes of your information but could not find answers to these two items. Also, it is unclear to me how to get the 1 month trial to kick in instead of directly paying for Denali data feed services. I currently have a Sierra Chart package active as well as a CQG paid connection through AMP, but I have not used the "Denali" connection before. Kindly advise. Thank you in advance for you time. |
[2021-09-02 22:24:26] |
John - SC Support - Posts: 38284 |
As to where the orders are stored is mostly going to depend on what trading service you are using. Since you stated that you have CQG, we will point you to the information for CQG, which is here: CQG Trading Platform Service: What is Included You will see in there that with CQG, OCO orders are held on the server, but bracket orders are not. There is also the consideration that there are specific options for "Client" orders, which are held on the local software only. There is not a trial of the Denali Exchange Data Feed itself, but there is for the exchange fees. It is just a matter of activating a single exchange during the setup of the Denali Exchange Data Feed. Whichever one you first activate is free for the remainder of the month in which the exchange is activated. For more information, refer to the following: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#ExchangeFeeTrials And refer to the Setup Instructions for the Denali Exchange Data Feed CME Group data here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-09-02 22:40:42] |
Lucky Hat - Posts: 4 |
Hi John, Thank you for the information. Can you please confirm one thing? The broker account that I wish to continue to use with Sierra charts is with AMP. I currently use this account with CQG data feed purchased from AMP. I am considering switching to using the Denali Data feed as I need more that 90 days of back data. Just for me to be clear, are you saying that the CQG specifications with the link you provided above will still apply regardless if I am switching to Denali Data Feed? Thanks in advance for the clarification, John. |
[2021-09-03 12:09:47] |
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Just for me to be clear, are you saying that the CQG specifications with the link you provided above will still apply regardless if I am switching to Denali Data Feed? Yes in regards to trading orders. Not market data. For orders we recommend the SC order routing service:Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-03 12:39:37
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