Support Board
Date/Time: Fri, 28 Feb 2025 21:56:34 +0000
[User Discussion] - Can't connect Sierra to transact
View Count: 417
| [2021-09-02 16:14:14] |
| User202129 - Posts: 7 |
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Hi I can't connect Sierra chart to Transact. I did everything you mentioned on your website. Please try to solve it. Thank you |
| [2021-09-02 18:05:30] |
| John - SC Support - Posts: 38285 |
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First, make sure you have gone through the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions If you have done all that, and you are still having a problem, then we need to know the exact message you are getting, or problem you are having. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-02 18:05:44
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| [2021-09-02 18:15:34] |
| User202129 - Posts: 7 |
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I did it all again now. It doesn't work. Can anyone remote control me? |
| [2021-09-02 18:51:14] |
| John - SC Support - Posts: 38285 |
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What is the exact message you are getting, or what is happening.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-02 18:58:58] |
| User202129 - Posts: 7 |
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File attached
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Attachment Deleted.  מצגת של Microsoft PowerPoint חדש.jpg / V - Attached On 2021-09-02 18:57:12 UTC - Size: 63.2 KB - 146 views |
| [2021-09-02 18:59:26] |
| User202129 - Posts: 7 |
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I attached a jpg of the message
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| [2021-09-02 19:13:14] |
| John - SC Support - Posts: 38285 |
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Refer to the following for what that error means: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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