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Date/Time: Fri, 28 Feb 2025 18:22:39 +0000



why this service log message ?

View Count: 524

[2021-09-02 13:50:47]
MR17 - Posts: 34
hi

can you please tell me why do i keep having this 'service log message'please ?


"TradeActivity files query time: 0.034002 seconds. Entries: 0. Current queries: 2 | 2021-09-02 07:28:27.595
TradeActivity files query time: 0.008680 seconds. Entries: 192. Current queries: 2 | 2021-09-02 07:28:27.603
SC/TT Futures Order Routing | Requesting trade accounts from server. | 2021-09-02 07:28:34.653
SC/TT Futures Order Routing | Performing query for order fills start date-time for account 550S1776. | 2021-09-02 07:28:34.767
SC/TT Futures Order Routing | Performing query for historical account balances for account 550S1776. | 2021-09-02 07:28:34.767
SC/TT Futures Order Routing | Received 1 accounts from service. | 2021-09-02 07:28:34.767
TradeActivity files query time: 0.012944 seconds. Entries: 0. Current queries: 2 | 2021-09-02 07:28:34.780
SC/TT Futures Order Routing | Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-02-22 12:28:34 | 2021-09-02 07:28:34.780
Interprocess Synchronization | Requesting historical order fills for account 550S1776. Start Date-Time UTC: 2020-02-22 12:28:34 | 2021-09-02 07:28:34.780
TradeActivity files query time: 0.008331 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:28:34.789
SC/TT Futures Order Routing | Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-02-22 12:28:34 | 2021-09-02 07:28:34.789
Interprocess Synchronization | Requesting historical account balances for account 550S1776. Start date-time UTC: 2020-02-22 12:28:34 | 2021-09-02 07:28:34.789
SC/TT Futures Order Routing | Received 0 order fills for account: 550S1776. Inserting the ones that do not exist. | 2021-09-02 07:28:35.544
SC/TT Futures Order Routing | Received 0 historical account balance updates for account: 550S1776. Inserting the ones that do not exist. | 2021-09-02 07:28:35.642
SC/TT Futures Order Routing | Requesting Trade Positions data. | 2021-09-02 07:28:39.644
SC/TT Futures Order Routing | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-09-02 07:28:39.759
TradeActivity files query time: 0.008522 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:28:43.299
TradeActivity files query time: 0.011392 seconds. Entries: 192. Current queries: 1 | 2021-09-02 07:28:43.847
TradeActivity files query time: 0.005551 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:33:37.305
TradeActivity files query time: 0.005390 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:34:05.818
TradeActivity files query time: 0.007950 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:34:06.426
TradeActivity files query time: 0.005494 seconds. Entries: 192. Current queries: 1 | 2021-09-02 07:35:36.784
TradeActivity files query time: 0.006851 seconds. Entries: 192. Current queries: 1 | 2021-09-02 07:35:37.441
TradeActivity files query time: 0.008370 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:36:00.478
TradeActivity files query time: 0.007979 seconds. Entries: 0. Current queries: 1 | 2021-09-02 07:36:01.010
MNQU21_FUT_CME[M] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MNQU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 07:48:26.930 *
MNQU21_FUT_CME[M] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MNQU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:00:21.143 *
MESU21_FUT_CME[M] #4 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MESU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:09:53.783 *
MNQU21_FUT_CME[M] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MNQU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:34:19.189 *
MNQU21_FUT_CME[M] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MNQU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:35:38.503 *
MNQU21_FUT_CME[M] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MNQU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:43:37.924 *
MESU21_FUT_CME[M] #4 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MESU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:46:24.311 *

"

thanx
[2021-09-02 15:41:48]
John - SC Support - Posts: 38280
These messages:
MNQU21_FUT_CME[M] #3 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MNQU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:43:37.924 *
MESU21_FUT_CME[M] #4 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: [Sim]MESU21_FUT_CME | TradeAccount: Sim1 | 2021-09-02 08:46:24.311 *

Are occurring because you are selecting a "Flatten" option for charts #3 and #4, but there are no open positions in those charts. Hence, the error message.

Is there some reason you are trying to Flatten when you appear to not have a position open?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-02 18:01:12]
MR17 - Posts: 34
thanx


in fact sometoimes i use flatten button to make sure there is no pending order hanging around !!


but usually i use the "cancel all" button


again thanx

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