Support Board
Date/Time: Fri, 28 Feb 2025 18:01:56 +0000
Unable to Connect
View Count: 449
| [2021-09-01 16:08:26] |
| User714305 - Posts: 2 |
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I keep getting a connection error message stating that my Logon is disabled... Can you please let me know what is going on? Why is my Logon disabled? I made my payments and I'm supposed to be good until October 3, 2021. Please let me know ASAP. |
| [2021-09-01 18:35:36] |
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You need to contact your broker about this. That message is from them. For now use the Delayed Exchange Data Feed for market data. Full instructions are here: Delayed Exchange Data Feed: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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