Support Board
Date/Time: Fri, 28 Feb 2025 18:46:34 +0000
Delayed Data
View Count: 397
| [2021-09-01 15:30:59] |
| SurfTrader - Posts: 68 |
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Hello my data has been delayed since yesterday. Why is this?
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| [2021-09-01 16:00:40] |
| John - SC Support - Posts: 38280 |
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This is because you did not have enough funds in your account prior to today to automatically renew the exchange that you had active. In order to reactivate the exchange, go to the recurring services page and scroll to the bottom to see the exchange that did not renew. You can then reactivate it by selecting the button for Reactivate Exchange. You can access the Recurring Services page by selecting this link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 16:37:11] |
| SurfTrader - Posts: 68 |
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ok thanks
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