Support Board
Date/Time: Fri, 28 Feb 2025 18:42:13 +0000
Account not verified
View Count: 793
| [2021-09-01 10:56:28] |
| User472704 - Posts: 34 |
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Bonjour ! J'ai ouvert un compte chez AMP avec 150$ pour pouvoir être reconnu comme non pro. Je n'ai pas configuré la platforme chez AMP car je veux trader un compte Leelou. Mon status n'est pas vérifié sur la page de vérification de Sierra alors que mon compte existe. AMP m'a répondu ça "they do verification on their end as long as you connect to CQGwebAPI they should be able to verify" Qu'est-ce que je dois faire ? Merci pour votre aide. |
| [2021-09-01 13:24:36] |
| John - SC Support - Posts: 38280 |
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From Google Translate: Good morning !
I opened an account at AMP with $ 150 to be able to be recognized as non-pro. I have not configured the platform at AMP because I want to trade a Leelou account. My status is not verified on the Sierra verification page while my account exists. AMP replied that "they do verification on their end as long as you connect to CQGwebAPI they should be able to verify " What do I have to do ? Thanks for your help. Whomever you talked with at AMP is not understanding the exact situation, or is not aware of the "special" connection we have setup with them for this verification. Unfortunately, it is AMP that you need to talk to about this, as your account is not setup properly with them yet. Make sure you let them know that you are not wanting to get setup with order routing, and that you are just using the Sierra Chart/AMP verification method. Hopefully you will get someone who understands this and can get your account setup properly on their end, so you can use the AMP verification on our end. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 14:39:30] |
| User472704 - Posts: 34 |
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Merci pour la réponse, Voici le mail d'une deuxième personne chez AMP : " because you have not subscribed from our end just yet, you need to subscribe for a data feed, either for CQG with exchanges or CQG order routing only - No data, if you are going to use their SC/Denali exchange data feed. https://clients.ampfutures.com/live-trading-setup-request Pourtant j'ai copié/collé votre réponse. Ca peut pas être plus clair.. que faut-il que je fasse ? Personne ne semble comprendre chez AMP... ? Merci pour votre aide |
| [2021-09-01 16:26:14] |
| John - SC Support - Posts: 38280 |
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From Google Translate: Thank you for the answer,
Here is the email from a second person at AMP: "because you have not subscribed from our end just yet, you need to subscribe for a data feed, either for CQG with exchanges or CQG order routing only - No data, if you are going to use their SC / Denali exchange data feed. https://clients.ampfutures.com/live-trading-setup-request However, I have copied / pasted your answer. Couldn't be any clearer .. what should I do? Nobody seems to understand at AMP ...? Thanks for your help The easiest thing to do then is to select the option for CQG Order Routing Only - No Data. They will then give you a set of CQG Credentials. Once you have those, then follow these instructions to connect your Sierra Chart to that CQG account. This will take care of verifying your account for the CME Group. CQG Trading Platform Service: Setup Instructions If you want to just leave your Sierra Chart connected to CQG, then that is fine. But, if you do not, then follow these instructions to connect at least once a month to the CQG account to verify for the CME Group: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 17:21:57] |
| User472704 - Posts: 34 |
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Merci ! Apparemment les choses ont changées.. mais c'est ok, je me connecterai 1X par mois à CQG.. Merci pour votre aide. R.V |
| [2021-09-01 19:14:15] |
| John - SC Support - Posts: 38280 |
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From Google Translate: Thank you !
Apparently things have changed .. but it's ok, I will connect to CQG once a month .. Thanks for your help. R.V They have not changed from our perspective, but if you are unable to get anyone at AMP to understand the situation, then it is just best to change the way you approach the problem and make things work. The only thing it should cost you is the time to connect once a month (and the need to remember to do so). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 19:31:02] |
| User472704 - Posts: 34 |
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Je comprends, c'est ok pour moi. J'ai configuré mon compte avec le flux denali et le routage CQG en temps réel. Ca fonctionne sur mes graphiques. J'ai rééssayé de vérifier mon compte mais ça ne marche toujours pas. C'est normal ? Merci pour le soutien.(désolé pour tous ces problèmes..) R.V |
| [2021-09-01 19:49:36] |
| John - SC Support - Posts: 38280 |
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From Google Translate: I understand, it's ok for me. I have configured my account with denali feed and real-time CQG routing. It works on my charts. I tried to verify my account again but it still doesn't work. It's normal ?
Thanks for the support. (Sorry for all these problems ..) R.V It is normal that the user has to contact AMP to remind them to setup their account to use the verification process we have setup. What is not normal is having AMP support not know anything about this verification process. It sounds like they have not taught their International support about the option yet. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 20:05:32] |
| User472704 - Posts: 34 |
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Je suis d'accord concernant AMP mais tu ne réponds pas à ma question.. - Est-ce que mon compte devrait être vérifié maintenant ? car il ne l'est toujours pas. Merci R.V |
| [2021-09-01 20:17:24] |
| John - SC Support - Posts: 38280 |
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From Google Translate: I agree with AMP but you do not answer my question ..
- Should my account be verified now? because it still is not. Thank you R.V Sorry, I did not understand that was the question previously. Yes, your account is now verified until October 1, 2021. It will update each day when you login. You can view the verification date at this link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 20:30:26] |
| User472704 - Posts: 34 |
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Fine .. thank you for your help today. R.V |
| [2021-09-01 20:48:11] |
| John - SC Support - Posts: 38280 |
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De rien
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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