Support Board
Date/Time: Fri, 28 Feb 2025 18:21:02 +0000
Volume profile tool not working
View Count: 617
| [2021-09-01 01:53:40] |
| User648702 - Posts: 48 |
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I have a volume profile tool button and use it frequently to get the VBP for certain areas of my charts. This afternoon, it just stopped working. I select an area as usual and the trade box in the upper left corner flashes once but the profile is not on the chart. I go to the studies window and it is showing there. I downloaded the latest version and still it will not work. I've also closed all chartbooks and closed and reopened the program to no avail. I know I am doing it right because I use this tool often so am very familiar with it.
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| [2021-09-01 04:28:10] |
| User648702 - Posts: 48 |
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Problem fixed.....Randomly started working again Thank you |
| [2021-09-01 09:49:23] |
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Next time try re-downloading: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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