Support Board
Date/Time: Fri, 28 Feb 2025 18:02:18 +0000
problem
View Count: 405
| [2021-08-27 16:44:01] |
| User830657 - Posts: 10 |
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Dear I do not see more than 8 days of history on charts I have bought package 5 of sierra for 6 months so I need to activate a denali data for this period to see more days in a past on charts?If yes , for ES , NQ, DJ , WTI ,GOLD witch one and how I will add denali data to existing package . Or upgrade to package 11 will be easier but what about my existing payment of 172.80 usd. Whether I pay only for differences between package 5 and 11 |
| [2021-08-27 18:00:03] |
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First thing we need to do is complete the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Once that is done, then you need to activate the exchanges here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed but what about my existing payment of 172.80 usd. This has been applied for usage time on your account and when you changed to service package 11, the usage time ending date was adjusted.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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