Login Page - Create Account

Support Board


Date/Time: Fri, 28 Feb 2025 13:40:38 +0000



E-mail adress keep re-setting to old E-mail adress

View Count: 475

[2021-08-25 06:27:11]
User748984 - Posts: 2
Hi Support,

I go to my SC account and change my e-mail address. But as soon as I open the the SC application, after the E-mail change in my account, the E-mail address changes back to the old one.

How can the change to the new E-mail be made permanent?

Best regards

MVL
[2021-08-25 11:38:35]
Sierra Chart Engineering - Posts: 104368
First make sure Sierra Chart is up-to-date:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account