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Date/Time: Fri, 28 Feb 2025 18:30:21 +0000



Weekly charts

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[2021-08-23 12:45:04]
pismo10 - Posts: 161
Using DTNIQ, cant get a weekly chart to display further back than 7-19-2021 regardless what date I enter.
What am I doing wrong?
Thanks
Date Time Of Last Edit: 2021-08-23 12:45:53
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[2021-08-23 18:07:21]
John - SC Support - Posts: 38280
Refer to the following for the items to look at in Sierra Chart regarding more historical data:
No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data

But, most likely this is just a limitation of the data feed you are using. Therefore, we recommend using the Denali Exchange Data Feed instead. Refer to the information here:
Denali Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-08-23 21:21:50
[2021-08-23 21:21:32]
John - SC Support - Posts: 38280
Previous post updated with new link.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-08-24 13:49:10]
pismo10 - Posts: 161
I should have mentioned it work fine for years until I upgraded.
[2021-08-27 16:23:33]
Sierra_Chart Engineering - Posts: 18602
For that symbol we got data back to 1997-09-09 using IQ Feed, and the latest version of Sierra Chart.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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