Support Board
Date/Time: Fri, 28 Feb 2025 13:29:55 +0000
SUBSCRIPTION TO VIX
View Count: 903
| [2021-08-19 13:27:11] |
| Samuel David - Posts: 22 |
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Dear Support, Kindly advise on how to subscribe and get VIX data Thanks, Samuel |
| [2021-08-19 15:45:07] |
| John - SC Support - Posts: 38259 |
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It depends on which VIX you are wanting. Do you want the VIX Index or the VIX Futures?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-19 17:30:11] |
| Samuel David - Posts: 22 |
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I would like the CBOE VIX Index for S&P Thanks |
| [2021-08-19 17:51:12] |
| John - SC Support - Posts: 38259 |
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That data comes from our Sierra Chart Exchange Data Feed and requires the CBOE Indices exchange to be activated. Refer to the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-19 19:19:52] |
| Samuel David - Posts: 22 |
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Ok. Thanks
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| [2021-08-19 20:00:26] |
| Samuel David - Posts: 22 |
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Managed to subscribe, went through the drill, but still not able to see CBOE. Kindly guide and assist. Thanks |
| [2021-08-19 20:34:23] |
| John - SC Support - Posts: 38259 |
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Go to File >> Find Symbol and under Indexes (Real-Time), you will find the entry for $VIX. Select that, then select the button for either Open Historical Chart or Open Intraday Chart depending on which one you want.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-21 09:44:11] |
| Samuel David - Posts: 22 |
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Hi John, Thanks. Managed |
| [2021-08-23 13:18:31] |
| Samuel David - Posts: 22 |
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Hi, I subscribed to SC Real Data on Thursday 19th inorder to get VIX, but it seems to be extremely slow and affecting my charts. How can i revert back to my previous connections? Appreciate your feedback. Thanks |
| [2021-08-23 14:00:08] |
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Do you mean the updating of the $VIX chart is slow? Or what exactly is the problem. If you are experience any performance issues, refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-23 14:00:23
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