Support Board
Date/Time: Fri, 28 Feb 2025 09:18:12 +0000
Datafeed
View Count: 522
| [2021-08-17 16:19:48] |
| KevinVongsouvanh914 - Posts: 5 |
|
Hi My data still not appear on my platform !!! Could you please activate the service as soon as you can. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53829 |
| [2021-08-17 17:14:41] |
| John - SC Support - Posts: 38259 |
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You are setup to get the EUREX data from CQG, but in order to get that data into Sierra Chart, you need to be on Service Package 10 or higher. We have gone ahead and set your account to evaluate Package 12 for 30 days. This way, you can get the data into your system for the next 30 days without any issue. Just be aware that after that time, you will need to switch to Package 11 (the Advanced Package) in order to continue to get the EUREX data from CQG. For information on this, refer to the following: July 1, 2021: EUREX Realtime Data from Denali Exchange Data Feed Policy Another option would be to use our EUREX data that is part of our Denali Exchange Data Feed. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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