Support Board
Date/Time: Fri, 28 Feb 2025 10:06:06 +0000
charts are not update
View Count: 391
| [2021-08-16 18:21:37] |
| User268728 - Posts: 1 |
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Hello, my charts are not updated with data. What to do?
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| [2021-08-16 19:44:15] |
| John - SC Support - Posts: 38259 |
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It looks like you are setup to trade with and get data from TransAct (you are definitely not setup to get any data from us). You would need to first check with TransAct to ensure that you are setup to get the data from them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-16 20:45:32] |
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Tell us the symbol of one chart that is not updating.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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