Support Board
Date/Time: Mon, 25 Nov 2024 22:21:22 +0000
Fast Update Doesn't Work
View Count: 1110
| [2014-03-20 19:59:44] |
| User83762 - Posts: 61 |
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When updating the platform from Help, Download..., the platform prompts me to save, and shuts down, but then nothing happens. If I restart from the icon, the platform has not been updated to the new version.
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| [2014-03-20 20:05:20] |
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You are already running the latest version from what we can tell. You are on 1109.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-20 20:08:43] |
| User83762 - Posts: 61 |
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Yes, now I am. I am posting about what happened in the past, when I am was not running the latest version.
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| [2014-03-20 20:09:56] |
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Maybe there was a problem downloading the installer or running it. The Sierra Chart Message Log will indicate this. Whatever the problem, it is going to be a system or network specific issue. You would have to resolve it on your side. If you do not understand the meaning of the Message Log messages related to it you can ask a specifically about those. You will need to provide the Message Log. We cannot help without that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-17 10:38:40
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