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Date/Time: Fri, 28 Feb 2025 09:15:50 +0000



DAX DATA

View Count: 500

[2021-08-16 01:56:21]
User629550 - Posts: 3
hi

suddenly i don't get data for the dax chart. i did get until friday.

i do get data for the sp or nq or the crude oil.

i do have the data for the dax on the dom of transact.just not on the sierra chart.

i pay you for the charts and i pay transact for the data.


Transact_user_avikahana
[2021-08-16 06:02:29]
Sierra Chart Engineering - Posts: 104368
First thing to do, is to update Sierra Chart to the current version:
Software Download: Fast Update

And then refer to:
July 1, 2021: EUREX Realtime Data from Denali Exchange Data Feed Policy

For now we are going to set your Service Package to the highest package for 30 days, at no cost.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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