Home >> Support Board

Support Board

Date/Time: Fri, 28 Feb 2025 09:15:39 +0000

How to Post a Message for Support

Spread P/L wrong

View Count: 536

[2021-08-14 12:00:24] #1 [Go To First Post]
SpearChucker - Posts: 104
The P/L for this spread - ZCU21-ZCZ21.ZC.FUT_SPREAD.CBOT is wrong on the DOM & Chart. It reads -4.00 and should be -50.00. Tick value for this spread is $12.50. All the other spreads I have open (different than ZC) show the correct value. Thanks.


Attachment Deleted. ZC Price.jpg / V - Attached On 2021-08-14 11:59:59 UTC - Size: 206.7 KB - 197 views

[2021-08-16 15:36:31] #2 [Go To First Post]
John - SC Support - Posts: 38259
Please double check your setting for Chart >> Chart Settings >> Advanced Settings 2 >> Currency Value Per Tick on the Trading DOM that you have pulled up. Make sure you are opening the correct settings window by showing the Menu for the Trade DOM first and then selecting Chart >> Chart Settings for that Trade DOM. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-08-16 19:59:43] #3 [Go To First Post]
SpearChucker - Posts: 104
For that DOM the Currency Value Per Tick is set equal to 1. I tried to change the value to 12.50, but no change on the DOM. And, when I checked that value again it was back to 1. All other DOM's have the correct tick value.

[2021-08-18 09:22:36] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Therefore, uncheck this setting: Chart Settings: Auto Set from Data Feed (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) And manually set the Currency Value per Tick and the Price Display Format and Tick Size in the Chart Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-18 09:23:00

To post a message in this thread, you need to log in with your Sierra Chart account: