Support Board
Date/Time: Fri, 28 Feb 2025 10:30:53 +0000
footprint chart issue
View Count: 451
| [2021-08-13 17:09:27] |
| MR17 - Posts: 34 |
|
hi i am trying to get a footprint chart so i opened a new chart and went to open a 'studies' and select 'number of bar' but then it is loading and all ihave is a blank black screen with sierra chart open but just black (since my sierra chart back ground is black ) any tips how to make this thing showed my footprint ? even though i have package 10 ? is not that enough to get a footprint ? thanx |
| [2021-08-16 14:11:29] |
| John - SC Support - Posts: 38259 |
|
In order to use the Numbers Bars study you need to be on the Advanced Package. In your case, that would be package 11. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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