Support Board
Date/Time: Fri, 28 Feb 2025 05:01:25 +0000
unable to connect
View Count: 371
| [2021-08-09 17:10:55] |
| kp23 - Posts: 1 |
|
I have free access till 17th Aug however, I am unable to connect. it shows not connected. please help. |
| [2021-08-09 17:49:27] |
| John - SC Support - Posts: 38259 |
|
We have reset your trial, as it appears that you were caught in our Trial Analyzer that sometimes returns false positives for people trying to get multiple trial accounts. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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