Support Board
Date/Time: Mon, 25 Nov 2024 22:25:52 +0000
Can not connect to Transact.
View Count: 1677
| [2014-03-20 15:25:15] |
| User53531 - Posts: 1 |
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Hello, I am unable to connect to Transact. I have followed all the setup steps listed. The error I get is: Software version: 1070 | 2014-03-20 10:54:55 Usage end date: 2014-06-21 | 2014-03-20 10:54:55 Enabled for: Sierra Chart Historical Data Service. | 2014-03-20 10:54:55 Received 0 data feed usernames. | 2014-03-20 10:54:55 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-20 10:54:55 Active service: TransAct | 2014-03-20 10:54:55 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-20 10:54:55 2014-03-20 10:54:55 Local computer clock time | 2014-03-20 10:54:55 2014-03-20 14:54:55 GMT time | 2014-03-20 10:54:55 2014-03-20 10:54:55 Time zone adjusted time | 2014-03-20 10:54:55 Time difference to server time: 0 seconds. | 2014-03-20 10:54:55 Program path: C:\SierraChart\ | 2014-03-20 10:54:55 Data Files path: C:\SierraChart\Data\ | 2014-03-20 10:54:55 OS Version Number: 6.2 | 2014-03-20 10:54:55 Checking for new symbol settings for ta | 2014-03-20 10:54:55 Chartbook file not found: C:\SierraChart\Data\Daily.cht | 2014-03-20 10:54:58 Chartbook file not found: C:\SierraChart\Data\TickTrade-PM.cht | 2014-03-20 10:54:58 Chartbook file not found: C:\SierraChart\Data\TickTrade.cht | 2014-03-20 10:54:58 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:00 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:02 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:03 TransAct: Disconnected from the server. | 2014-03-20 10:55:03 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:03 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:13 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:14 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:15 TransAct: Disconnected from the server. | 2014-03-20 10:55:15 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:15 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:17 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:18 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:19 TransAct: Disconnected from the server. | 2014-03-20 10:55:19 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:19 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:21 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:22 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:23 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:23 TransAct: Disconnected from the server. | 2014-03-20 10:55:23 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:23 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:25 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:26 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:27 TransAct: Disconnected from the server. | 2014-03-20 10:55:27 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:27 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:29 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:30 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:31 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:31 TransAct: Disconnected from the server. | 2014-03-20 10:55:31 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:31 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:33 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:34 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:35 TransAct: Disconnected from the server. | 2014-03-20 10:55:35 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:35 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:37 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:38 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:39 TransAct: Disconnected from the server. | 2014-03-20 10:55:39 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:39 |
| [2014-03-20 15:31:13] |
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Update Sierra Chart by selecting Help >> Download Current Version. If you still have trouble connecting follow the instructions in this section here: https://www.sierrachart.com/index.php?l=doc/TransAct.php#BridgeConnectionError Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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