Support Board
Date/Time: Fri, 28 Feb 2025 18:26:26 +0000
REJECTED ORDERS INVALID PRICE EUREX/ RITHMIC CONNECTION
View Count: 637
| [2021-08-06 18:30:11] |
| User70133 - Posts: 6 |
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How can get the DOM to send the price in the correct format for Bund. client is using Denali data for Eurex data. he is able to place orders on ES and ZB he has these other cantracts are using data from his rithmic connection. when he places orders for BUND we get errors below Rithmic Direct - DTC order update (Order reject). Info: INVALID LIMIT PRICE [176.41999600] - A VALID PRICE IS [176.41000000] OR [176.42000000]. Internal Order ID: 5724. Service Order ID: 46036328. Symbol: FGBL0921.EUREX. Account: A0275 | 2021-08-06 19:51:27.012 * 10:54 am Date Time Of Last Edit: 2021-08-09 09:24:16
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 rejected bund.PNG / V - Attached On 2021-08-06 18:28:28 UTC - Size: 73.4 KB - 208 views |
| [2021-08-07 03:10:53] |
| Sierra_Chart Engineering - Posts: 18602 |
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* Rithmic Direct - DTC order update (Order reject). Info: INVALID LIMIT PRICE [176.41999600] - A VALID PRICE IS [176.41000000] OR [176.42000000]. Internal Order ID: 5724. Service Order ID: 46036328. Symbol: FGBL0921.EUREX. Account: A0275 | 2021-08-06 19:51:27.012 * We will solve it. We will have a new release out on Monday.
10:54 am Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-09 09:41:37] |
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We have released version 2295. This is a prerelease. Update instructions: Software Download: Fast Update This should resolve the problem. Although it is untested. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-09 09:42:01
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| [2021-09-02 06:47:25] |
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This issue has been discussed with Rithmic and we are working on a solution which will definitely resolve this. The prior solution did not resolve it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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