Support Board
Date/Time: Fri, 28 Feb 2025 04:10:11 +0000
Login to sierra chart
View Count: 446
| [2021-08-06 13:58:04] |
| User445744 - Posts: 2 |
|
Hello, i use infinity futures broker and always if i want to login sierra show me invalid account name or password. I dont know why because i dont change nothing. Yesterday i trade without problems. Thank you for your help |
000.png| [2021-08-06 15:47:03] |
| John - SC Support - Posts: 38259 |
|
We are aware that certain accounts that use TransAct are having issues logging into Sierra Chart. Can you please try logging in again, as we have made an update that we think will resolve this. If not, then you will need to reset your Sierra Chart password on the following page: https://www.sierrachart.com/PasswordReset.php Please let us know if you were able to login using your old password, or if you needed to reset it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-06 15:49:18] |
| User457003 - Posts: 9 |
|
I already fix this with reset password :) Thank you |
| [2021-08-06 15:52:10] |
| John - SC Support - Posts: 38259 |
|
Good to hear. Sorry for the inconvenience.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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