Support Board
Date/Time: Fri, 28 Feb 2025 04:42:40 +0000
DELETE ACCOUNT (erikvillareal)
View Count: 1118
| [2021-08-05 14:03:27] |
| Deltareversal - Posts: 46 |
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Please inform me the procedure to delete account "erikvillareal" == A. |
 Trade Activity Log.png / V - Attached On 2021-08-05 14:02:56 UTC - Size: 79.61 KB - 197 views |
| [2021-08-05 15:12:01] |
| John - SC Support - Posts: 38259 |
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From what we see we assume that it is a Trading Evaluator account. As such, follow these instructions: Simulated Futures Trading Service: Deleting Trade Account For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-06 15:25:32] |
| Deltareversal - Posts: 46 |
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This is not an Trading Evaluator account, but it was created using Rithmic user and password and I cannot delete. Tell me how I can do it ? === A. |
| [2021-08-06 16:17:27] |
| John - SC Support - Posts: 38259 |
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The first thing is whether that account still exists with Rithmic. If it does, then you will first need to have them close that account so that it does not show up in Sierra Chart. If it is already closed, then the issue is simply that there are order fills still associated with it on your Sierra Chart system. Refer to the following for how to remove order fills: Trade Activity Log: Clearing Trade Activity Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-06 17:13:22] |
| Deltareversal - Posts: 46 |
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It was provided to me by third parties (uprofittrader) just to try it out if it worked I can't delete it yet == A |
| [2021-08-09 06:53:58] |
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We cannot help with this other than giving you documentation for clearing historical trade activity in Sierra Chart: Trade Activity Log: Clearing Trade Activity Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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