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Date/Time: Mon, 25 Nov 2024 22:45:11 +0000



Unknown pending limit orders appear

View Count: 1390

[2014-03-19 18:47:39]
VF56002 - Posts: 27
Hi,

there is another issue regarding trading orders. Sometimes after SC start-up there are "ghost" pending limit orders. After SC restart they usually and correctly disappear. I made a screenshot again, so you can check:

http://tomas262.savana.cz/pending_orders.jpg

Can send you the "Orders list" if necessary when problem re-appears again.

Tom

[2014-03-19 20:40:23]
Sierra Chart Engineering - Posts: 104368
These orders in the image which have a Status of "Pending Cancel", were these orders that you entered?

If not, please contact your broker about them. You will want to give them the Service Order ID for them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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