Support Board
Date/Time: Thu, 27 Feb 2025 22:31:44 +0000
MARKET PROFILE ERROR
View Count: 860
| [2021-07-26 16:21:55] |
| Andrei Cotleanu - Posts: 7 |
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Hello, I have some issues with the Market profile as 2 of my friends have different zones of the value area low and high . for instance for the composed market profile for the 1st of July this year i have 74.74 and they have 74.44 We have same settings and everything, everything is paid for.. can you please help? |
| [2021-07-26 19:17:29] |
| John - SC Support - Posts: 38257 |
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Refer to the following: Time Price Opportunity (TPO) Profile Charts: Resolving Differences Between TPO Profile Charts But there are also lots of other places that could cause issues, including different data providers, differences in the chart settings, etc. Refer to the following as well: Differences With Data and Chart Bars Between Services / Connections / Chart Types For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-27 08:44:46] |
| Andrei Cotleanu - Posts: 7 |
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We have the same template and we use the same data providers that is why i wrote . i looked into your documentation..
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| [2021-07-27 14:02:36] |
| John - SC Support - Posts: 38257 |
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If you can get us both charts then we can take a look and see if we can easily determine where the problem is. Refer to the following for how to get a single chart and post the chartbook: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-27 14:55:58] |
| Andrei Cotleanu - Posts: 7 |
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File attached
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Attachment Deleted.  Chartbook1 SC (2).Cht - Attached On 2021-07-27 14:55:00 UTC - Size: 8.68 KB - 296 views |
| [2021-07-27 14:56:41] |
| Andrei Cotleanu - Posts: 7 |
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File attached
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Private File Attachment Deleted. |
| [2021-07-27 15:05:20] |
| Andrei Cotleanu - Posts: 7 |
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I would like to mention that 1.Cht simple is mine. Secondly , as an example i would like to show you that the market profile from 01.07 and 02.07 which i made a composed market profile area I have the composed value AREA LOW 74.74 and my friend has 74.48. I will attach also, both pictures to point out.
Date Time Of Last Edit: 2021-07-27 15:06:11
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 notmine.jpg / V - Attached On 2021-07-27 15:05:14 UTC - Size: 69.51 KB - 172 views |
| [2021-07-27 16:13:03] |
| John - SC Support - Posts: 38257 |
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First of all, the Chartbook1.Cht did not have the TPO study on, so we did not have a way to compare what had been created in that chartbook versus the other. When we added the study and compared the two charts, the Value Area High and Low were identical to each other. Note that in order to determine this, we opened the Tool Values Window and moved the cursor to the TPO for July 1, 2021. There it showed that the Value Area High was 75.08 and the Value Area Low was 74.56. This is using the Denali Exchange Data Feed data. Since the information you are showing is from an extending rectangle, it's most likely that the difference is just a visual from where the rectangle was drawn. Make sure you compare the precise data by looking at the printed information either on the chart (if you add it) or on the Tool Values Window. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-27 17:17:05] |
| Andrei Cotleanu - Posts: 7 |
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Sorry, i deleted by mystake that TPO part for the first one. Please find attached the new one.
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| Chartbook2.Cht - Attached On 2021-07-27 17:16:40 UTC - Size: 8.83 KB - 333 views Attachment Deleted. |
| [2021-07-27 17:55:38] |
| John - SC Support - Posts: 38257 |
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We get the same result with this chart as well for July 1, 2021. The VA High is 75.08 and the VA Low is 74.56. So we are unable to see any differences in the TPOs when using the same data. If you are both using the Denali Exchange Data Feed, then the only thing may be that on July 1, 2021 one of you did not get data from the Denali Feed, but from your trading service. The thing to do is to select Edit >> Delete All Data and Download to ensure that the chart contains data only from the Denali Exchange Data Feed and then see if there is still a difference in the TPOs. Be sure to look at the Tool Values Window to find the VA High and VA Low and compare those numbers. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-28 15:19:14] |
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This was completely unnecessary: . Finally, i uninstalled sierra and installed it on another partition and now the CVA are the same as my friends.
Next time go through the information here: Working With Charts: Resolving Differences of Chart Bars Between Charts (When going through this section, remove the TPO Profile Chart Study) Also check for any missing data: Chart Data and Chart Data Files: Locating Missing Data in Charts And here: Chart Studies: Resolving Study Differences Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-28 15:20:10
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