Support Board
Date/Time: Mon, 25 Nov 2024 22:49:24 +0000
How to cancel Sierra Chart Historical and Intraday data feed
View Count: 1141
| [2014-03-18 20:44:14] |
| Marco Gundel1 - Posts: 18 |
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Hi, please can you clarify how to cancel your SC historical and intraday datafeed? In you instruction it says I need to deactive the exchanges first but I do not know how to get to this page. Thanks |
| [2014-03-18 22:25:05] |
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When you want to cancel, this will mean that all exchanges and data feed accounts will be canceled at the end of the current month which is currently March. The services will remain active until the end of the month. For the time being, it is easiest just to confirm with us that you wish to cancel and we will do that for you. Please confirm. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-18 22:58:29] |
| Marco Gundel1 - Posts: 18 |
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Yes I confirm, please cancel my subscription for Sierra Chart Historical and INtraday Charts. Thank you |
| [2014-03-19 00:08:01] |
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Will do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-19 00:12:53] |
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The Market Data Feed has been deactivated, and will not be renewed.
Sierra Chart Support |
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