Support Board
Date/Time: Mon, 25 Nov 2024 22:46:35 +0000
connectivity
View Count: 977
| [2014-03-18 15:54:58] |
| User19569 - Posts: 1 |
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I have been having connectivity problems and i saw the notice you sent out to download the 1078 version which i did however when i logged in next, all my charts were gone so i started to create new ones. the historical daily chart for the es came up and set up just fine but i can't get any intra day charts at all.
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| [2014-03-18 16:45:14] |
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The Open E Cry connectivity problems appear to have been resolved by OEC. So you should be running the latest version of Sierra Chart. Update with Help >> Download Current Version. If you are missing your Chartbooks, refer to this help topic: https://www.sierrachart.com/index.php?l=helpdetails22.html If you still have trouble with Intraday charts, let us know what particular symbol and provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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