Support Board
Date/Time: Mon, 25 Nov 2024 22:28:44 +0000
nasdaq indices not happening yet
View Count: 1083
| [2014-03-17 19:11:04] |
| User56304 - Posts: 33 |
|
According to this: Announcement: Availability of Cash Indices I should be receiving the Nasdaq indices mentioned at the bottom. Some I get on an intraday chart only if I refresh (and they're 15 mins delayed - $BANK, $NDXT, $NAST). Some I don't receive at all ($SRIT, $SRFI). I funded for Nasdaq indices a week or more ago but have yet to receive them properly intraday. I have, today, done a Symbols Settings => Full Refresh. Suggestions? |
| [2014-03-17 21:04:03] |
| |
|
There was a problem with the backend authorization for the NASDAQ indices on your account. This is now resolved. Reconnect to the data feed with the commands on the File menu. $SRIT, $SRFI requires you pay the S&P indices exchange fee. Otherwise, we do see Intraday data for them: http://www.sierrachart.com/image.php?l=139508996558.png After enabling the S&P indices exchange, if you still do not get data for these S&P indices, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-17 21:05:20
|
To post a message in this thread, you need to log in with your Sierra Chart account: