Support Board
Date/Time: Tue, 04 Mar 2025 21:33:06 +0000
Amp CQG Eurex data feed not working
View Count: 825
[2021-07-02 09:47:06] |
User731133 - Posts: 27 |
Hi i am unable to receive data feed from CQG on the eurex through Amp , i contacted them and they saying there is an issue on your side can you plese advise, thank you rgds Ale |
[2021-07-02 10:54:28] |
Sierra_Chart Engineering - Posts: 18654 |
Restart Sierra Chart. This will resolve the problem for the time being. We can set your account to still use EUREX data from your current source for the remaining of this month. And refer to: July 1, 2021: EUREX Realtime Data from Denali Exchange Data Feed Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-01-04 19:40:38] |
User284790 - Posts: 1 |
Hi, I am unable to get charts for Eurex futures. I have subscribed to Eurex data feed from CQG through my broker Amp futures. I have sub account for the data feed and it works with other platform (Jigsaw). However I am unable to receive Eurex data on Sierra chart. Can you please help? Thanks. |
[2022-01-04 21:25:35] |
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EUREX data is only provided through our Denali Exchange Data Feed. You need to follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX And then cancel the EUREX data through your broker/CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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