Support Board
Date/Time: Mon, 03 Mar 2025 21:27:17 +0000
No data feed for DAX
View Count: 700
| [2021-07-02 06:20:04] |
| Sierra_Chart Engineering - Posts: 18631 |
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You are currently on Service Package 3 and using EUREX data from an outside source. Refer to: July 1, 2021: EUREX Realtime Data from Denali Exchange Data Feed Policy We have temporarily set your account to service package 12 for 30 days at no cost. So this gives you a chance to change to service package 10, and obtain EUREX data from our data feed instead of CQG. So you should continue to receive the EUREX data, effective at this time from CQG for now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-02 06:20:24
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| [2021-07-02 06:48:42] |
| User386992 - Posts: 4 |
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Hi, Is it possible to keep the package 3 as it was before (with CQJ data feed) ? The Denali data feed requires additional $10 for the same service every month. Thank you for your support. Kind regards |
| [2021-07-02 08:12:57] |
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We will get back to you in regards to this request. The general idea is to use our data feed and cancel the exchange fee through CQG. So you will only pay the exchange fee once. And then you have a much higher quality EUREX data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-12 11:12:18] |
| User386992 - Posts: 4 |
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Hello, Is Denali package required for EUREX datafeed form external source / broker ? After changing SC to package 3, my EUREX datafeed stopped working (it worked fine before this change). Thank you. |
| [2021-11-12 21:49:23] |
| John - SC Support - Posts: 38341 |
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You need to have Package 10, 11, or 12 in order to get the EUREX data into Sierra Chart from a third party source (i.e. not Sierra Chart).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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