Support Board
Date/Time: Thu, 27 Feb 2025 05:10:00 +0000
Deactivate Services
View Count: 850
| [2021-06-20 13:35:53] |
| User508912 - Posts: 22 |
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Hi! I received the following message recently. All I want to do is trade the ES future. Please let me know what I need at bare minimum to be able to do that. I want to deactivate a few services. On a separate note, we see that you have activated multiple exchanges for the Denali Exchange Data Feed for the CME Group which are redundant to each other. For instance, you have the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts which gives you all the data available, so you would not need any other exchange options. So you will want to determine what exactly you want to keep and deactivate the others. Note that the exchanges do not give refunds, so we are unable to refund the payments you made for the extra exchanges. |
| [2021-06-20 21:51:58] |
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We will deactivate everything except CME with market depth for nonprofessional trading accounts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-21 13:21:21] |
| John - SC Support - Posts: 38222 |
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We have set all the exchange options for the CME Group to not renew next month except for the CME with Market Depth for nonprofessional Trading accounts. That one exchange will renew on July 1, so you can continue to get the ES data with Market Depth.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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