Support Board
Date/Time: Mon, 25 Nov 2024 22:55:01 +0000
[User Discussion] - SC and OEC are a Useless Combo!
View Count: 1439
| [2014-03-14 16:10:27] |
| User36884 - Posts: 28 |
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OEC and SC are a useless combination! I have not gotten this to work since joining OEC about 2 months ago. I will not renew my SC subscription and I will close my OEC account. Time to move on. I don't have time for jokers. ***************************** Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-03-14 10:58:55 OEC FIX Trading: Unable to connect. The last connection is still in the process of logging out. | 2014-03-14 10:58:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-14 10:58:55 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-14 10:58:55 Disconnected from Open E Cry. | 2014-03-14 10:58:55 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-14 10:58:55 OEC FIX Trading: Waiting for Logout response timed out. Closing the socket now. | 2014-03-14 10:58:56 The SSL socket was shut down successfully. | 2014-03-14 10:58:56 OEC FIX Trading: Socket closed without completing the logout sequence. | 2014-03-14 10:58:56 |
| [2014-03-14 19:04:50] |
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This is a most unfortunate situation. Nevertheless, you have to do what you need to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-15 01:22:46] |
| vegasfoster - Posts: 444 |
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Having used pretty much every major charting platform out there, I highly recommend you don't throw the baby out with the bath water brother, just get a different broker and life will be good.
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| [2014-03-15 01:27:24] |
| Sawtooth - Posts: 4120 |
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Having used pretty much every major charting platform out there, I highly recommend you don't throw the baby out with the bath water brother, just get a different broker and life will be good.
+1 |
| [2014-03-15 01:58:02] |
| User31737 - Posts: 73 |
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/agreed +1
Date Time Of Last Edit: 2014-03-15 12:23:13
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| [2014-03-15 02:50:04] |
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Received this from OEC: "We are migrating the server to another hardware. Network engineers noticed some failures on current one." We have also done some small SSL code changes on our side and in 1108 we are going to log the low-level heartbeat messages so that I can see from users Message Logs whether the underlying FIX session is functioning properly during the time where the server is not responding to the Logon message. This will also be helpful diagnosing the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-15 07:14:27] |
| User36884 - Posts: 28 |
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As I have posted elsewhere, I am willing to give SC the benefit of doubt in this instance, as SC has worked ok for me with IB and AMP. But as I said elsewhere on this forum, I use the SC/OEC combo, because it appears to be the only way to get tick-accurate data and support for server-side OCO orders, without paying for SC's own data service. Since these are my requirements, it looks like I may have to move on from SC, unless the disconnection issues can be resolved following the fixes under way at both the SC and OEC end this weekend and early next week. I certainly appreciate the pro-active and open way SC are communicating with us, whereas OEC are nowhere to be seen or heard. Date Time Of Last Edit: 2014-03-15 07:15:51
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| [2014-03-15 12:26:24] |
| User31737 - Posts: 73 |
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CTS gives tick accurate data and server side OCO. I've been using them for years.
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| [2014-03-15 18:01:01] |
| WarriorTrader - Posts: 245 |
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"because it appears to be the only way to get tick-accurate data" I don't know about the new FIX connection but the regular OEC connection does NOT provide accurate LIVE bid/ask data. When the market gets moving the data will be off by thousands of contracts. It mixes up the bid and ask. The historical bid/ask data is OK. So if you want good live data you have to constantly delete and reload the live data. Maybe things are better with the FIX connection but you get what you pay for. --WT |
| [2014-03-16 05:09:11] |
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The FIX/FAST connection will not work any different the previous OEC API that was being used in regards to the accuracy of the data. It appears to be very same data feed to us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-16 05:22:38] |
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without paying for SC's own data service. If you want accurate data, then consider using the Sierra Chart data feed. Based on what you said, it seems though you do not want to pay for it. It is only 35 USD per month plus exchange fees . The CME the exchange fee is going to drop this week to 4 USD a month for level 1 data.Therefore, using CQG or CTS T4 are good choices because they also support server-side OCO. If reliability and accuracy are important, the 35 USD should not be a concern to you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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