Support Board
Date/Time: Mon, 25 Nov 2024 22:46:06 +0000
OEC Disconnect
View Count: 1218
| [2014-03-14 14:54:07] |
| QnReally - Posts: 181 |
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Yesterday I upgraded from v1078 to v1107. I started seeing some odd behavior with my canceled orders pending, etc. I rebooted the machine and started SC. I saw a disconnect message in the Message Log. I have sent the log using "Send For Analysis" button in the Message Log. Can you please look into it and let me know if you recommend a downgrade back to v1078? Thanks. |
| [2014-03-14 19:19:04] |
| stevensinfinity - Posts: 8 |
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Hey QnReally, I am sorry to hear about your issues with OEC disconnectivity, I've noticed a lot of people having problems with them. I am a broker with Infinity Futures and understand the frustration customers can face. It's a shame, because Sierra is such an excellent charting package. With that being said, our Infinity AT platform works extremely well with Sierra Charts and I more than welcome you guys to try a demo. Feel free to use this link: http://www.infinityfutures.com/practiceaccount.aspx?ref=shae I'm also more than happy to answer any questions you may have. Feel free to contact me at s.haen@infinityfutures.com or by phone at (312) 373-6224. -Stevens Haen |
| [2014-03-17 17:29:13] |
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The OEC connection issues have now been resolved at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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