Support Board
Date/Time: Mon, 25 Nov 2024 22:24:18 +0000
Private message
View Count: 1255
| [2014-03-14 04:38:27] |
| Fxxtrader - Posts: 79 |
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Hello, how may I send a private message? I am got a message that my usage time has expired but I have deposited money into my account and can see the balance there. Please advise, I do not want any interruptions. Thanks! |
| [2014-03-14 04:45:09] |
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At the moment your account is OK. It has 4 days on it because of the emergency account activation. Restart Sierra Chart and you should get unrestricted access right now. If not let us know. How many months do you want to pay for from your Additional Services Balance? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-14 12:51:47] |
| Fxxtrader - Posts: 79 |
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For now 1 month at a time, package 5 and the SC data. Can i set it up automatically? I thought I did pay already, I can see my account has a balance to more than cover package 5 and the SC data. Date Time Of Last Edit: 2014-03-14 12:53:59
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| [2014-03-14 15:27:15] |
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We have processed your request.
Sierra Chart Support |
| [2014-03-14 16:20:11] |
| Fxxtrader - Posts: 79 |
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Thank you. Both package 5 subscription fee and the SC data feed has has been paid? Thanks! |
| [2014-03-16 06:13:44] |
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Yes. This is the case.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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