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Date/Time: Wed, 26 Feb 2025 21:47:00 +0000

How to Post a Message for Support

CME DATA

View Count: 428

[2021-06-07 06:29:35] #1 [Go To First Post]
User752442 - Posts: 36
... don't receive CME Data this morning!?

[2021-06-07 06:43:42] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Tell us one symbol you are not receiving data for and then follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-06-07 06:48:28] #3 [Go To First Post]
User752442 - Posts: 36
EPM21

[2021-06-07 06:53:42] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Ok, but we need to see the Message Log to understand the problem is. Instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-06-07 06:55:22] #5 [Go To First Post]
User752442 - Posts: 36
Software version: 2270 64-bit \| 2021-06-07 08:49:56.478 Primary Thread ID: 4732 \| 2021-06-07 08:49:56.478 Usage end date: 2021-12-07 \| 2021-06-07 08:49:56.478 Enabled for: Advanced Features 2. \| 2021-06-07 08:49:56.478 Enabled for: Sierra Chart Historical Data Service. \| 2021-06-07 08:49:56.478 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-06-07 08:49:56.478 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-06-07 08:49:56.478 Enabled for exchange2: CME \| 2021-06-07 08:49:56.478 Enabled for exchange2: EUREX EOBI \| 2021-06-07 08:49:56.478 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-06-07 08:49:56.478 Current selected Data/Trading service: CQG WebAPI \| 2021-06-07 08:49:56.478 Custom symbol settings values: disabled \| 2021-06-07 08:49:56.478 Chart Update Interval: 250 \| 2021-06-07 08:49:56.478 Intraday Data Storage Time Unit: 0 \| 2021-06-07 08:49:56.478 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2021-06-07 08:49:56.478 2021-06-07 06:49:56 Local computer time in UTC \| 2021-06-07 08:49:56.478 2021-06-07 08:49:56 Local computer time in SC Time Zone \| 2021-06-07 08:49:56.478 2021-06-07 06:22:17 Server time in UTC \| 2021-06-07 08:49:56.478 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2021-06-07 08:49:56.478 Program path: C:\SierraChart\ \| 2021-06-07 08:49:56.478 Data Files path: D:\Sierrachart\Data\ \| 2021-06-07 08:49:56.478 OS Version Number: 10.0 \| 2021-06-07 08:49:56.478 Locale Setting: C \| 2021-06-07 08:49:56.478 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-06-07 08:49:56.478 Allowed protected custom studies: \| 2021-06-07 08:49:56.478 File >> Disconnect selected. \| 2021-06-07 08:50:31.319 CQG WebAPI \| Sending Web API Logoff message. \| 2021-06-07 08:50:31.329 CQG WebSocket socket (1) \| CloseSocket call. \| 2021-06-07 08:50:31.329 CQG WebSocket socket (1) \| Max send buffers used during socket life: 4 \| 2021-06-07 08:50:31.329 CQG WebSocket socket (1) \| Max send buffer size during socket life: 371 \| 2021-06-07 08:50:31.329 CQG WebSocket \| WebSocket closed. \| 2021-06-07 08:50:31.329 CQG WebAPI \| WebSocket closed. \| 2021-06-07 08:50:31.329 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2021-06-07 08:50:31.329 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-06-07 08:50:31.330 DTC Client socket (7) \| CloseSocket call. \| 2021-06-07 08:50:31.330 DTC Client socket (7) \| Max send buffers used during socket life: 3 \| 2021-06-07 08:50:31.330 DTC Client socket (7) \| Max send buffer size during socket life: 495 \| 2021-06-07 08:50:31.330 DTC Client socket (7) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:31.330 SC Data - All Services \| Disconnected from the server. \| 2021-06-07 08:50:31.330 SC Data - All Services \| Waiting for socket receive thread to end \| 2021-06-07 08:50:31.330 DTC Client socket (6) \| CloseSocket call. \| 2021-06-07 08:50:31.330 DTC Client socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:31.331 SC Data - All Services \| Disconnected from the server. \| 2021-06-07 08:50:31.331 SC DTC Data with Market Depth \| Waiting for socket receive thread to end \| 2021-06-07 08:50:31.331 DTC Client socket (5) \| CloseSocket call. \| 2021-06-07 08:50:31.331 DTC Client socket (5) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:31.331 SC DTC Data with Market Depth \| Disconnected from the server. \| 2021-06-07 08:50:31.331 CQG WebAPI \| Disconnected. \| 2021-06-07 08:50:31.331 DTC Client socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:31.355 DTC Client socket (6) \| Closed. \| 2021-06-07 08:50:31.355 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2021-06-07 08:50:31.366 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:31.366 DTC Client socket (5) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:31.440 DTC Client socket (5) \| Closed. \| 2021-06-07 08:50:31.440 CQG WebAPI \| Connecting to server api.cqg.com \| 2021-06-07 08:50:34.530 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2021-06-07 08:50:34.530 CQG WebSocket socket (2) \| Creating socket. Using TLS 1.2. \| 2021-06-07 08:50:34.668 CQG WebSocket socket (2) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:34.668 CQG WebSocket socket (2) \| Connecting to IP: 195.166.124.165. \| 2021-06-07 08:50:34.668 CQG WebSocket \| Opening WebSocket. \| 2021-06-07 08:50:34.702 CQG WebSocket \| Sending WebSocket handshake. \| 2021-06-07 08:50:34.702 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2021-06-07 08:50:34.808 CQG WebSocket \| Server header \| Connection: upgrade \| 2021-06-07 08:50:34.808 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: UQawBUmZWjOdt0T3iTJY63aW/pc= \| 2021-06-07 08:50:34.808 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2021-06-07 08:50:34.808 CQG WebSocket \| Server header \| Upgrade: websocket \| 2021-06-07 08:50:34.808 CQG WebSocket \| Server header \| \| 2021-06-07 08:50:34.808 CQG WebSocket \| Web socket state is now open. \| 2021-06-07 08:50:34.808 CQG WebAPI \| WebSocket connected. \| 2021-06-07 08:50:34.808 CQG WebAPI \| Sending market data logon message. \| 2021-06-07 08:50:34.808 CQG WebAPI \| Base Time: 2021-06-06T14:21:07. 2021-06-06 14:21:07 \| 2021-06-07 08:50:35.394 CQG WebAPI \| Logon successful. Session Token = FTO2vuEX+Y4jSXiSihddcgzc/BY/Pqd0PzvIWGgUtzopduw1CcHniT5GZZT4CcQR6EfmjR+iDpq \| 2021-06-07 08:50:35.394 CQG WebAPI \| Connected to server complete. \| 2021-06-07 08:50:35.394 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.394 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.394 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.394 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.394 Updated verified funded futures trading account ending date to: 2021-07-07 06:50:35 \| 2021-06-07 08:50:35.395 Mapping F.US.DDM21 to FDAX202106_FUT_EUREX. Service code: eurex \| 2021-06-07 08:50:35.395 SC Data - All Services \| Starting real-time market data updates for: F.US.DDM21 (FDAX202106_FUT_EUREX). ID: 1 Service code: eurex \| 2021-06-07 08:50:35.395 SC Data - All Services \| Connecting to the server ds24.sierracharts.com. Port 10048 \| 2021-06-07 08:50:35.395 CQG WebAPI \| Sending symbol resolution request for F.US.DDM21. ID: 821206 \| 2021-06-07 08:50:35.395 SC Data - All Services \| Requesting security definition data for: F.US.DDM21 (FDAX202106_FUT_EUREX). ID: 1 \| 2021-06-07 08:50:35.395 Added historical Intraday data request for F.US.DDM21 to the queue. \| 2021-06-07 08:50:35.396 Intraday data recording state for symbol F.US.DDM21 is set to download 'Pending'. \| 2021-06-07 08:50:35.396 F.US.DDM21 [C][M] 10 Sec #3 \| Started historical data download for additional symbol F.US.DDM21. Download ID: 23 \| 2021-06-07 08:50:35.396 DTC Client socket (3) \| Creating socket. \| 2021-06-07 08:50:35.396 DTC Client socket (3) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:35.396 DTC Client socket (3) \| Connecting to IP: 80.81.77.132. \| 2021-06-07 08:50:35.396 CQG WebAPI \| Sending Trade Accounts request message. \| 2021-06-07 08:50:35.403 No download requests in the queue to start downloads for. \| 2021-06-07 08:50:35.403 Delaying start of download for F.US.DDM21 \| 2021-06-07 08:50:35.403 No download requests in the queue to start downloads for. \| 2021-06-07 08:50:35.403 No download requests in the queue to start downloads for. \| 2021-06-07 08:50:35.403 SC Data - All Services \| Network connection to server complete. \| 2021-06-07 08:50:35.466 SC Data - All Services \| Starting socket receive thread. \| 2021-06-07 08:50:35.466 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-06-07 08:50:35.466 CQG WebAPI \| Brokerage name: AMP. Account Name: 108540 \| 2021-06-07 08:50:35.492 CQG WebAPI \| Sending collateral subscribe request. \| 2021-06-07 08:50:35.492 CQG WebAPI \| Received symbol resolution report for symbol F.US.DDM21. Search Symbol: F.US.DDM21. Request ID: 821206. Contract ID: 1. \| 2021-06-07 08:50:35.492 Mapping F.US.DSXM21 to FESX202106_FUT_EUREX. Service code: eurex \| 2021-06-07 08:50:35.517 SC Data - All Services \| Starting real-time market data updates for: F.US.DSXM21 (FESX202106_FUT_EUREX). ID: 2 Service code: eurex \| 2021-06-07 08:50:35.517 CQG WebAPI \| Sending symbol resolution request for F.US.DSXM21. ID: 821209 \| 2021-06-07 08:50:35.517 SC Data - All Services \| Requesting security definition data for: F.US.DSXM21 (FESX202106_FUT_EUREX). ID: 2 \| 2021-06-07 08:50:35.517 Requesting market depth updates for: F.US.DSXM21 if supported. \| 2021-06-07 08:50:35.517 Separate subscription for market depth updates not supported. F.US.DSXM21 \| 2021-06-07 08:50:35.517 Added historical Intraday data request for F.US.DSXM21 to the queue. \| 2021-06-07 08:50:35.517 Intraday data recording state for symbol F.US.DSXM21 is set to download 'Pending'. \| 2021-06-07 08:50:35.517 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.517 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:35.537 SC Data - All Services \| Sending logon request message. \| 2021-06-07 08:50:35.537 Requesting market depth updates for: F.US.DDM21 if supported. \| 2021-06-07 08:50:35.538 Separate subscription for market depth updates not supported. F.US.DDM21 \| 2021-06-07 08:50:35.538 CQG WebAPI \| Received symbol resolution report for symbol F.US.DSXM21. Search Symbol: F.US.DSXM21. Request ID: 821209. Contract ID: 2. \| 2021-06-07 08:50:35.553 Mapping F.US.DBM21 to FGBL202106_FUT_EUREX. Service code: eurex \| 2021-06-07 08:50:35.559 SC Data - All Services \| Starting real-time market data updates for: F.US.DBM21 (FGBL202106_FUT_EUREX). ID: 3 Service code: eurex \| 2021-06-07 08:50:35.559 CQG WebAPI \| Sending symbol resolution request for F.US.DBM21. ID: 821210 \| 2021-06-07 08:50:35.559 SC Data - All Services \| Requesting security definition data for: F.US.DBM21 (FGBL202106_FUT_EUREX). ID: 3 \| 2021-06-07 08:50:35.559 Requesting market depth updates for: F.US.DBM21 if supported. \| 2021-06-07 08:50:35.559 Separate subscription for market depth updates not supported. F.US.DBM21 \| 2021-06-07 08:50:35.559 Added historical Intraday data request for F.US.DBM21 to the queue. \| 2021-06-07 08:50:35.559 Intraday data recording state for symbol F.US.DBM21 is set to download 'Pending'. \| 2021-06-07 08:50:35.559 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.559 Mapping F.US.JY6M21 to 6JM21. Service code: cme \| 2021-06-07 08:50:35.564 SC Data - All Services \| Starting real-time market data updates for: F.US.JY6M21 (6JM21). ID: 4 Service code: cme \| 2021-06-07 08:50:35.564 SC Data - All Services \| Connecting to the server ds23.sierracharts.com. Port 10048 \| 2021-06-07 08:50:35.564 CQG WebAPI \| Sending symbol resolution request for F.US.JY6M21. ID: 821211 \| 2021-06-07 08:50:35.564 SC Data - All Services \| Requesting security definition data for: F.US.JY6M21 (6JM21). ID: 4 \| 2021-06-07 08:50:35.564 Requesting market depth updates for: F.US.JY6M21 if supported. \| 2021-06-07 08:50:35.564 Separate subscription for market depth updates not supported. F.US.JY6M21 \| 2021-06-07 08:50:35.564 Added historical Intraday data request for F.US.JY6M21 to the queue. \| 2021-06-07 08:50:35.564 Intraday data recording state for symbol F.US.JY6M21 is set to download 'Pending'. \| 2021-06-07 08:50:35.564 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.564 DTC Client socket (4) \| Creating socket. \| 2021-06-07 08:50:35.565 DTC Client socket (4) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:35.565 DTC Client socket (4) \| Connecting to IP: 216.1.90.130. \| 2021-06-07 08:50:35.565 CQG WebAPI \| Received symbol resolution report for symbol F.US.DBM21. Search Symbol: F.US.DBM21. Request ID: 821210. Contract ID: 3. \| 2021-06-07 08:50:35.618 CQG WebAPI \| Received symbol resolution report for symbol F.US.JY6M21. Search Symbol: F.US.JY6M21. Request ID: 821211. Contract ID: 4. \| 2021-06-07 08:50:35.618 Mapping F.US.EPM21 to ESM21. Service code: cme \| 2021-06-07 08:50:35.618 SC Data - All Services \| Starting real-time market data updates for: F.US.EPM21 (ESM21). ID: 5 Service code: cme \| 2021-06-07 08:50:35.618 CQG WebAPI \| Sending symbol resolution request for F.US.EPM21. ID: 821212 \| 2021-06-07 08:50:35.618 SC Data - All Services \| Requesting security definition data for: F.US.EPM21 (ESM21). ID: 5 \| 2021-06-07 08:50:35.618 Requesting market depth updates for: F.US.EPM21 if supported. \| 2021-06-07 08:50:35.630 Separate subscription for market depth updates not supported. F.US.EPM21 \| 2021-06-07 08:50:35.630 Added historical Intraday data request for F.US.EPM21 to the queue. \| 2021-06-07 08:50:35.630 Intraday data recording state for symbol F.US.EPM21 is set to download 'Pending'. \| 2021-06-07 08:50:35.630 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.630 CQG WebAPI \| Received symbol resolution report for symbol F.US.EPM21. Search Symbol: F.US.EPM21. Request ID: 821212. Contract ID: 5. \| 2021-06-07 08:50:35.669 SC Data - All Services \| Network connection to server complete. \| 2021-06-07 08:50:35.686 SC Data - All Services \| Starting socket receive thread. \| 2021-06-07 08:50:35.686 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-06-07 08:50:35.686 Mapping F.US.NIYM21 to NIYM21. Service code: cme \| 2021-06-07 08:50:35.799 SC Data - All Services \| Starting real-time market data updates for: F.US.NIYM21 (NIYM21). ID: 6 Service code: cme \| 2021-06-07 08:50:35.799 CQG WebAPI \| Sending symbol resolution request for F.US.NIYM21. ID: 821213 \| 2021-06-07 08:50:35.799 SC Data - All Services \| Requesting security definition data for: F.US.NIYM21 (NIYM21). ID: 6 \| 2021-06-07 08:50:35.799 Requesting market depth updates for: F.US.NIYM21 if supported. \| 2021-06-07 08:50:35.799 Separate subscription for market depth updates not supported. F.US.NIYM21 \| 2021-06-07 08:50:35.799 Added historical Intraday data request for F.US.NIYM21 to the queue. \| 2021-06-07 08:50:35.799 Intraday data recording state for symbol F.US.NIYM21 is set to download 'Pending'. \| 2021-06-07 08:50:35.799 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.799 Mapping F.US.EU6M21 to 6EM21. Service code: cme \| 2021-06-07 08:50:35.816 SC Data - All Services \| Starting real-time market data updates for: F.US.EU6M21 (6EM21). ID: 7 Service code: cme \| 2021-06-07 08:50:35.816 CQG WebAPI \| Sending symbol resolution request for F.US.EU6M21. ID: 821214 \| 2021-06-07 08:50:35.816 SC Data - All Services \| Requesting security definition data for: F.US.EU6M21 (6EM21). ID: 7 \| 2021-06-07 08:50:35.816 Requesting market depth updates for: F.US.EU6M21 if supported. \| 2021-06-07 08:50:35.816 Separate subscription for market depth updates not supported. F.US.EU6M21 \| 2021-06-07 08:50:35.816 Added historical Intraday data request for F.US.EU6M21 to the queue. \| 2021-06-07 08:50:35.816 Intraday data recording state for symbol F.US.EU6M21 is set to download 'Pending'. \| 2021-06-07 08:50:35.816 Triggering next historical data download in queue. \| 2021-06-07 08:50:35.816 CQG WebAPI \| Received symbol resolution report for symbol F.US.NIYM21. Search Symbol: F.US.NIYM21. Request ID: 821213. Contract ID: 6. \| 2021-06-07 08:50:35.842 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:35.842 SC Data - All Services \| Sending logon request message. \| 2021-06-07 08:50:35.842 CQG WebAPI \| Received symbol resolution report for symbol F.US.EU6M21. Search Symbol: F.US.EU6M21. Request ID: 821214. Contract ID: 7. \| 2021-06-07 08:50:35.850 SC Data - All Services \| Received logon response. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-06-07 08:50:35.866 SC Data - All Services \| Successfully connected. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Trading is not supported. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.DBM21 -> FGBL202106_FUT_EUREX. Market Depth data restarted. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.DDM21 -> FDAX202106_FUT_EUREX. Market Depth data restarted. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.DSXM21 -> FESX202106_FUT_EUREX. Market Depth data restarted. \| 2021-06-07 08:50:35.866 SC Data - All Services \| Clearing market depth for F.US.DBM21 \| 2021-06-07 08:50:36.005 SC Data - All Services \| Received security definition for symbol F.US.DBM21 \| 2021-06-07 08:50:36.005 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.DBM21.2021-06-07.depth \| 2021-06-07 08:50:36.005 SC Data - All Services \| Clearing market depth for F.US.DDM21 \| 2021-06-07 08:50:36.005 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.DDM21.2021-06-07.depth \| 2021-06-07 08:50:36.005 SC Data - All Services \| Received security definition for symbol F.US.DDM21 \| 2021-06-07 08:50:36.005 SC Data - All Services \| Clearing market depth for F.US.DSXM21 \| 2021-06-07 08:50:36.006 SC Data - All Services \| Received security definition for symbol F.US.DSXM21 \| 2021-06-07 08:50:36.006 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.DSXM21.2021-06-07.depth \| 2021-06-07 08:50:36.006 Mapping F.US.ENQM21 to NQM21. Service code: cme \| 2021-06-07 08:50:36.110 SC Data - All Services \| Starting real-time market data updates for: F.US.ENQM21 (NQM21). ID: 8 Service code: cme \| 2021-06-07 08:50:36.110 CQG WebAPI \| Sending symbol resolution request for F.US.ENQM21. ID: 821215 \| 2021-06-07 08:50:36.110 SC Data - All Services \| Requesting security definition data for: F.US.ENQM21 (NQM21). ID: 8 \| 2021-06-07 08:50:36.110 Added historical Intraday data request for F.US.ENQM21 to the queue. \| 2021-06-07 08:50:36.110 Intraday data recording state for symbol F.US.ENQM21 is set to download 'Pending'. \| 2021-06-07 08:50:36.110 Triggering next historical data download in queue. \| 2021-06-07 08:50:36.110 CQG WebAPI \| Received symbol resolution report for symbol F.US.ENQM21. Search Symbol: F.US.ENQM21. Request ID: 821215. Contract ID: 8. \| 2021-06-07 08:50:36.187 Using Bid/Ask average for last trade price for US30 \| 2021-06-07 08:50:36.187 SC DTC Data with Market Depth \| Starting real-time market data updates for: US30. ID: 9 Service code: fxcm \| 2021-06-07 08:50:36.187 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 443 \| 2021-06-07 08:50:36.187 SC DTC Data with Market Depth \| Requesting security definition data for: US30. ID: 9 \| 2021-06-07 08:50:36.187 Added historical Intraday data request for US30 to the queue. \| 2021-06-07 08:50:36.187 Intraday data recording state for symbol US30 is set to download 'Pending'. \| 2021-06-07 08:50:36.187 Triggering next historical data download in queue. \| 2021-06-07 08:50:36.187 DTC Client socket (5) \| Creating socket. \| 2021-06-07 08:50:36.188 DTC Client socket (5) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:36.188 DTC Client socket (5) \| Connecting to IP: 192.81.56.146. \| 2021-06-07 08:50:36.188 Using Bid/Ask average for last trade price for USOil \| 2021-06-07 08:50:36.191 SC DTC Data with Market Depth \| Starting real-time market data updates for: USOil. ID: 10 Service code: fxcm \| 2021-06-07 08:50:36.191 SC DTC Data with Market Depth \| Requesting security definition data for: USOil. ID: 10 \| 2021-06-07 08:50:36.191 Added historical Intraday data request for USOil to the queue. \| 2021-06-07 08:50:36.191 Intraday data recording state for symbol USOil is set to download 'Pending'. \| 2021-06-07 08:50:36.191 Triggering next historical data download in queue. \| 2021-06-07 08:50:36.191 Mapping F.US.DDH21 to FDAX202103_FUT_EUREX. Service code: eurex \| 2021-06-07 08:50:36.247 SC Data - All Services \| Starting real-time market data updates for: F.US.DDH21 (FDAX202103_FUT_EUREX). ID: 11 Service code: eurex \| 2021-06-07 08:50:36.247 CQG WebAPI \| Sending symbol resolution request for F.US.DDH21. ID: 821216 \| 2021-06-07 08:50:36.247 SC Data - All Services \| Requesting security definition data for: F.US.DDH21 (FDAX202103_FUT_EUREX). ID: 11 \| 2021-06-07 08:50:36.247 Requesting market depth updates for: F.US.DDH21 if supported. \| 2021-06-07 08:50:36.247 Added historical Intraday data request for F.US.DDH21 to the queue. \| 2021-06-07 08:50:36.247 Intraday data recording state for symbol F.US.DDH21 is set to download 'Pending'. \| 2021-06-07 08:50:36.247 Triggering next historical data download in queue. \| 2021-06-07 08:50:36.247 SC DTC Data with Market Depth \| Network connection to server complete. \| 2021-06-07 08:50:36.299 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2021-06-07 08:50:36.299 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS. Compression: standard \| 2021-06-07 08:50:36.299 CQG WebAPI \| Received message: Requested symbol was not found. \| 2021-06-07 08:50:36.353 Symbol Error - F.US.DDH21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. \| 2021-06-07 08:50:36.353 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.DDH21.2021-06-07.depth \| 2021-06-07 08:50:36.365 SC Data - All Services \| Clearing market depth for F.US.DDH21 \| 2021-06-07 08:50:36.365 SC Data - All Services \| Real-time data for symbol F.US.DDH21 is currently unavailable. \| 2021-06-07 08:50:36.365 SC Data - All Services \| Received security definition for symbol F.US.DDH21 \| 2021-06-07 08:50:36.365 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:36.437 SC DTC Data with Market Depth \| Sending logon request message. \| 2021-06-07 08:50:36.437 SC Data - All Services \| Received logon response. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Server Name: SC Realtime Server. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2021-06-07 08:50:36.692 SC Data - All Services \| Successfully connected. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Trading is not supported. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.ENQM21 -> NQM21 \| 2021-06-07 08:50:36.692 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EPM21 -> ESM21. Market Depth data restarted. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.EU6M21 -> 6EM21. Market Depth data restarted. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.JY6M21 -> 6JM21. Market Depth data restarted. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Restarting real-time data updates for symbol: F.US.NIYM21 -> NIYM21. Market Depth data restarted. \| 2021-06-07 08:50:36.692 SC Data - All Services \| Clearing market depth for F.US.EPM21 \| 2021-06-07 08:50:37.032 SC Data - All Services \| Received security definition for symbol F.US.ENQM21 \| 2021-06-07 08:50:37.032 SC Data - All Services \| Received security definition for symbol F.US.EPM21 \| 2021-06-07 08:50:37.032 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.EPM21.2021-06-07.depth \| 2021-06-07 08:50:37.032 SC Data - All Services \| Clearing market depth for F.US.EU6M21 \| 2021-06-07 08:50:37.032 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.EU6M21.2021-06-07.depth \| 2021-06-07 08:50:37.033 SC Data - All Services \| Received security definition for symbol F.US.EU6M21 \| 2021-06-07 08:50:37.033 SC Data - All Services \| Clearing market depth for F.US.JY6M21 \| 2021-06-07 08:50:37.033 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.JY6M21.2021-06-07.depth \| 2021-06-07 08:50:37.033 SC Data - All Services \| Received security definition for symbol F.US.JY6M21 \| 2021-06-07 08:50:37.033 SC Data - All Services \| Clearing market depth for F.US.NIYM21 \| 2021-06-07 08:50:37.033 Opened cached Depth file: D:\Sierrachart\Data\MarketDepthData\F.US.NIYM21.2021-06-07.depth \| 2021-06-07 08:50:37.033 SC Data - All Services \| Received security definition for symbol F.US.NIYM21 \| 2021-06-07 08:50:37.033 SC DTC Data with Market Depth \| Received logon response. \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Successfully connected. \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Trading is not supported. \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: US30 \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: USOil \| 2021-06-07 08:50:37.156 SC DTC Data with Market Depth \| Received security definition for symbol US30 \| 2021-06-07 08:50:37.389 SC DTC Data with Market Depth \| Received security definition for symbol USOil \| 2021-06-07 08:50:37.389 CQG WebAPI \| Sending positions subscribe request. RequestID: 821217 \| 2021-06-07 08:50:40.400 CQG WebAPI \| Sending orders subscribe request. RequestID: 821218 \| 2021-06-07 08:50:40.400 HD Request # 23 \| Downloading Intraday chart data for F.US.DDM21 to the file F.US.DDM21.scid. Service: eurex \| 2021-06-07 08:50:41.169 HD Request # 23 \| Download start date-time: 2021-06-07 08:50:28.000000. File last date-time: 2021-06-07 08:50:28.742000 \| 2021-06-07 08:50:41.169 HD Request # 23 \| Using server: ds14.sierracharts.com port 10149 \| 2021-06-07 08:50:41.170 Socket (6) \| Creating socket. \| 2021-06-07 08:50:41.170 Socket (6) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:41.170 Socket (6) \| Connecting to IP: 157.90.1.40. \| 2021-06-07 08:50:41.170 HD Request # 23 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:41.223 HD Request # 23 \| Sending historical data logon request message. \| 2021-06-07 08:50:41.223 HD Request # 23 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:28. Record interval: 0. Symbol: FDAX202106_FUT_EUREX \| 2021-06-07 08:50:41.365 HD Request # 23 \| Decompressing data. \| 2021-06-07 08:50:41.393 HD Request # 23 \| Receiving Intraday data for F.US.DDM21 starting at 2021-06-07 08:50:28.742000 \| 2021-06-07 08:50:41.394 Socket (6) \| CloseSocket call. \| 2021-06-07 08:50:41.394 Historical data download thread signaled to stop. \| 2021-06-07 08:50:41.394 HD Request # 23 \| Received 1 record from 2021-06-07 08:50:28.742000 to 2021-06-07 08:50:28.742000 (0.0 seconds) and wrote 0 records for F.US.DDM21 \| 2021-06-07 08:50:41.394 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:41.394 HD Request # 23 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:28.742000 \| 2021-06-07 08:50:41.394 HD Request # 23 \| Completion time: 0s \| 2021-06-07 08:50:41.394 HD Request # 23 \| Intraday data download complete for F.US.DDM21. Unique request ID: 23 \| 2021-06-07 08:50:41.394 Removing historical data download ID 23. \| 2021-06-07 08:50:41.394 Real-time Intraday chart data file updates started for F.US.DDM21 \| 2021-06-07 08:50:41.394 Intraday chart data file opened for F.US.DDM21 \| 2021-06-07 08:50:41.394 HD Request # 23 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:41.394 F.US.DDM21 [C][M] 10 Sec #3 \| Historical data download for additional symbol F.US.DDM21 with ID 23 has completed. \| 2021-06-07 08:50:41.394 Triggering next historical data download in queue. \| 2021-06-07 08:50:41.394 HD Request # 24 \| Downloading Intraday chart data for F.US.DSXM21 to the file F.US.DSXM21.scid. Service: eurex \| 2021-06-07 08:50:41.395 HD Request # 24 \| Download start date-time: 2021-06-07 08:50:21.000000. File last date-time: 2021-06-07 08:50:21.024000 \| 2021-06-07 08:50:41.395 HD Request # 24 \| Using server: ds24.sierracharts.com port 10150 \| 2021-06-07 08:50:41.395 Socket (8) \| Creating socket. \| 2021-06-07 08:50:41.395 Socket (8) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:41.395 Socket (8) \| Connecting to IP: 80.81.77.132. \| 2021-06-07 08:50:41.395 Socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:41.432 Socket (6) \| Closed. \| 2021-06-07 08:50:41.432 HD Request # 24 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:41.452 HD Request # 24 \| Sending historical data logon request message. \| 2021-06-07 08:50:41.452 HD Request # 24 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:21. Record interval: 0. Symbol: FESX202106_FUT_EUREX \| 2021-06-07 08:50:41.584 HD Request # 24 \| Decompressing data. \| 2021-06-07 08:50:41.620 HD Request # 24 \| Receiving Intraday data for F.US.DSXM21 starting at 2021-06-07 08:50:21.024000 \| 2021-06-07 08:50:41.620 Socket (8) \| CloseSocket call. \| 2021-06-07 08:50:41.620 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:41.621 Socket (8) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:41.643 Socket (8) \| Closed. \| 2021-06-07 08:50:41.643 Historical data download thread signaled to stop. \| 2021-06-07 08:50:41.785 HD Request # 24 \| Received 1 record from 2021-06-07 08:50:21.024000 to 2021-06-07 08:50:21.024000 (0.0 seconds) and wrote 0 records for F.US.DSXM21 \| 2021-06-07 08:50:41.785 HD Request # 24 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:21.024000 \| 2021-06-07 08:50:41.785 Added 7 Time and Sales records to Intraday data file for F.US.DSXM21 after download. \| 2021-06-07 08:50:41.786 HD Request # 24 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:38.498000 \| 2021-06-07 08:50:41.786 HD Request # 24 \| Completion time: 0s \| 2021-06-07 08:50:41.786 HD Request # 24 \| Intraday data download complete for F.US.DSXM21. Unique request ID: 24 \| 2021-06-07 08:50:41.786 Removing historical data download ID 24. \| 2021-06-07 08:50:41.786 Real-time Intraday chart data file updates started for F.US.DSXM21 \| 2021-06-07 08:50:41.786 Intraday chart data file opened for F.US.DSXM21 \| 2021-06-07 08:50:41.786 HD Request # 24 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:41.786 Triggering next historical data download in queue. \| 2021-06-07 08:50:41.786 HD Request # 25 \| Downloading Intraday chart data for F.US.DBM21 to the file F.US.DBM21.scid. Service: eurex \| 2021-06-07 08:50:41.786 HD Request # 25 \| Download start date-time: 2021-06-07 08:50:04.000000. File last date-time: 2021-06-07 08:50:04.111000 \| 2021-06-07 08:50:41.786 HD Request # 25 \| Using server: ds14.sierracharts.com port 10149 \| 2021-06-07 08:50:41.786 Socket (6) \| Creating socket. \| 2021-06-07 08:50:41.786 Socket (6) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:41.786 Socket (6) \| Connecting to IP: 157.90.1.40. \| 2021-06-07 08:50:41.786 HD Request # 25 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:41.848 HD Request # 25 \| Sending historical data logon request message. \| 2021-06-07 08:50:41.848 HD Request # 25 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:04. Record interval: 0. Symbol: FGBL202106_FUT_EUREX \| 2021-06-07 08:50:41.871 HD Request # 25 \| Decompressing data. \| 2021-06-07 08:50:41.899 HD Request # 25 \| Receiving Intraday data for F.US.DBM21 starting at 2021-06-07 08:50:04.111000 \| 2021-06-07 08:50:41.899 Socket (6) \| CloseSocket call. \| 2021-06-07 08:50:41.899 Historical data download thread signaled to stop. \| 2021-06-07 08:50:41.900 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:41.900 HD Request # 25 \| Received 1 record from 2021-06-07 08:50:04.111000 to 2021-06-07 08:50:04.111000 (0.0 seconds) and wrote 0 records for F.US.DBM21 \| 2021-06-07 08:50:41.900 HD Request # 25 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:04.111000 \| 2021-06-07 08:50:41.900 HD Request # 25 \| Completion time: 0s \| 2021-06-07 08:50:41.900 HD Request # 25 \| Intraday data download complete for F.US.DBM21. Unique request ID: 25 \| 2021-06-07 08:50:41.900 Removing historical data download ID 25. \| 2021-06-07 08:50:41.900 Real-time Intraday chart data file updates started for F.US.DBM21 \| 2021-06-07 08:50:41.900 Intraday chart data file opened for F.US.DBM21 \| 2021-06-07 08:50:41.900 HD Request # 25 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:41.900 Triggering next historical data download in queue. \| 2021-06-07 08:50:41.900 Delaying start of download for F.US.JY6M21 \| 2021-06-07 08:50:41.900 Socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:41.924 Socket (6) \| Closed. \| 2021-06-07 08:50:41.924 HD Request # 26 \| Downloading Intraday chart data for F.US.JY6M21 to the file F.US.JY6M21.scid. Service: cme \| 2021-06-07 08:50:42.172 HD Request # 26 \| Download start date-time: 2021-06-07 08:50:03.000000. File last date-time: 2021-06-07 08:50:03.756001 \| 2021-06-07 08:50:42.173 HD Request # 26 \| Using server: ds23.sierracharts.com port 10150 \| 2021-06-07 08:50:42.173 Socket (6) \| Creating socket. \| 2021-06-07 08:50:42.173 Socket (6) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:42.173 Socket (6) \| Connecting to IP: 216.1.90.130. \| 2021-06-07 08:50:42.173 HD Request # 26 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:42.428 HD Request # 26 \| Sending historical data logon request message. \| 2021-06-07 08:50:42.428 HD Request # 26 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:03. Record interval: 0. Symbol: 6JM21 \| 2021-06-07 08:50:43.000 HD Request # 26 \| Decompressing data. \| 2021-06-07 08:50:43.118 HD Request # 26 \| Receiving Intraday data for F.US.JY6M21 starting at 2021-06-07 08:50:03.567000 \| 2021-06-07 08:50:43.118 Socket (6) \| CloseSocket call. \| 2021-06-07 08:50:43.119 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:43.119 Historical data download thread signaled to stop. \| 2021-06-07 08:50:43.145 HD Request # 26 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:38.128000 \| 2021-06-07 08:50:43.145 HD Request # 26 \| Received 14 records from 2021-06-07 08:50:03.567000 to 2021-06-07 08:50:38.128006 (34.6 seconds) and wrote 7 records for F.US.JY6M21 \| 2021-06-07 08:50:43.145 HD Request # 26 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:38.128006 \| 2021-06-07 08:50:43.149 Added 3 Time and Sales records to Intraday data file for F.US.JY6M21 after download. \| 2021-06-07 08:50:43.149 HD Request # 26 \| Completion time: 1s \| 2021-06-07 08:50:43.149 HD Request # 26 \| Intraday data download complete for F.US.JY6M21. Unique request ID: 26 \| 2021-06-07 08:50:43.149 Removing historical data download ID 26. \| 2021-06-07 08:50:43.149 Real-time Intraday chart data file updates started for F.US.JY6M21 \| 2021-06-07 08:50:43.149 Intraday chart data file opened for F.US.JY6M21 \| 2021-06-07 08:50:43.149 HD Request # 26 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:43.149 Triggering next historical data download in queue. \| 2021-06-07 08:50:43.149 HD Request # 27 \| Downloading Intraday chart data for F.US.EPM21 to the file F.US.EPM21.scid. Service: cme \| 2021-06-07 08:50:43.149 HD Request # 27 \| Download start date-time: 2021-06-07 08:50:24.000000. File last date-time: 2021-06-07 08:50:24.985009 \| 2021-06-07 08:50:43.149 HD Request # 27 \| Using server: ds21.sierracharts.com port 10149 \| 2021-06-07 08:50:43.149 Socket (8) \| Creating socket. \| 2021-06-07 08:50:43.150 Socket (8) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:43.150 Socket (8) \| Connecting to IP: 216.1.90.129. \| 2021-06-07 08:50:43.150 Socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:43.238 Socket (6) \| Closed. \| 2021-06-07 08:50:43.238 HD Request # 27 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:43.392 HD Request # 27 \| Sending historical data logon request message. \| 2021-06-07 08:50:43.392 HD Request # 27 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:24. Record interval: 0. Symbol: ESM21 \| 2021-06-07 08:50:43.963 HD Request # 27 \| Decompressing data. \| 2021-06-07 08:50:44.078 HD Request # 27 \| Receiving Intraday data for F.US.EPM21 starting at 2021-06-07 08:50:24.985000 \| 2021-06-07 08:50:44.079 Socket (8) \| CloseSocket call. \| 2021-06-07 08:50:44.079 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:44.079 Historical data download thread signaled to stop. \| 2021-06-07 08:50:44.079 HD Request # 27 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:34.356000 \| 2021-06-07 08:50:44.079 HD Request # 27 \| Received 34 records from 2021-06-07 08:50:24.985000 to 2021-06-07 08:50:37.853010 (12.9 seconds) and wrote 24 records for F.US.EPM21 \| 2021-06-07 08:50:44.079 HD Request # 27 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:37.853010 \| 2021-06-07 08:50:44.083 Added 13 Time and Sales records to Intraday data file for F.US.EPM21 after download. \| 2021-06-07 08:50:44.083 HD Request # 27 \| Completion time: 1s \| 2021-06-07 08:50:44.083 HD Request # 27 \| Intraday data download complete for F.US.EPM21. Unique request ID: 27 \| 2021-06-07 08:50:44.083 Removing historical data download ID 27. \| 2021-06-07 08:50:44.083 Real-time Intraday chart data file updates started for F.US.EPM21 \| 2021-06-07 08:50:44.083 Intraday chart data file opened for F.US.EPM21 \| 2021-06-07 08:50:44.083 HD Request # 27 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:44.083 Triggering next historical data download in queue. \| 2021-06-07 08:50:44.083 HD Request # 28 \| Downloading Intraday chart data for F.US.NIYM21 to the file F.US.NIYM21.scid. Service: cme \| 2021-06-07 08:50:44.083 HD Request # 28 \| Download start date-time: 2021-06-07 08:50:02.000000. File last date-time: 2021-06-07 08:50:02.320000 \| 2021-06-07 08:50:44.083 HD Request # 28 \| Using server: ds23.sierracharts.com port 10150 \| 2021-06-07 08:50:44.083 Socket (6) \| Creating socket. \| 2021-06-07 08:50:44.083 Socket (6) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:44.083 Socket (6) \| Connecting to IP: 216.1.90.130. \| 2021-06-07 08:50:44.083 Socket (8) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:44.198 Socket (8) \| Closed. \| 2021-06-07 08:50:44.198 HD Request # 28 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:44.331 HD Request # 28 \| Sending historical data logon request message. \| 2021-06-07 08:50:44.331 HD Request # 28 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:02. Record interval: 0. Symbol: NIYM21 \| 2021-06-07 08:50:44.447 HD Request # 28 \| Decompressing data. \| 2021-06-07 08:50:44.563 HD Request # 28 \| Receiving Intraday data for F.US.NIYM21 starting at 2021-06-07 08:50:02.320000 \| 2021-06-07 08:50:44.565 Socket (6) \| CloseSocket call. \| 2021-06-07 08:50:44.565 Historical data download thread signaled to stop. \| 2021-06-07 08:50:44.565 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:44.565 HD Request # 28 \| Received 1 record from 2021-06-07 08:50:02.320000 to 2021-06-07 08:50:02.320000 (0.0 seconds) and wrote 0 records for F.US.NIYM21 \| 2021-06-07 08:50:44.565 HD Request # 28 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:02.320000 \| 2021-06-07 08:50:44.565 HD Request # 28 \| Completion time: 0s \| 2021-06-07 08:50:44.565 HD Request # 28 \| Intraday data download complete for F.US.NIYM21. Unique request ID: 28 \| 2021-06-07 08:50:44.565 Removing historical data download ID 28. \| 2021-06-07 08:50:44.565 Real-time Intraday chart data file updates started for F.US.NIYM21 \| 2021-06-07 08:50:44.565 Intraday chart data file opened for F.US.NIYM21 \| 2021-06-07 08:50:44.565 HD Request # 28 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:44.565 Triggering next historical data download in queue. \| 2021-06-07 08:50:44.565 HD Request # 29 \| Downloading Intraday chart data for F.US.EU6M21 to the file F.US.EU6M21.scid. Service: cme \| 2021-06-07 08:50:44.565 HD Request # 29 \| Download start date-time: 2021-06-07 08:50:22.000000. File last date-time: 2021-06-07 08:50:22.800000 \| 2021-06-07 08:50:44.565 HD Request # 29 \| Using server: ds21.sierracharts.com port 10149 \| 2021-06-07 08:50:44.565 Socket (8) \| Creating socket. \| 2021-06-07 08:50:44.565 Socket (8) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:44.565 Socket (8) \| Connecting to IP: 216.1.90.129. \| 2021-06-07 08:50:44.565 Socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:44.683 Socket (6) \| Closed. \| 2021-06-07 08:50:44.683 HD Request # 29 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:44.807 HD Request # 29 \| Sending historical data logon request message. \| 2021-06-07 08:50:44.807 HD Request # 29 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:22. Record interval: 0. Symbol: 6EM21 \| 2021-06-07 08:50:44.925 HD Request # 29 \| Decompressing data. \| 2021-06-07 08:50:45.042 HD Request # 29 \| Receiving Intraday data for F.US.EU6M21 starting at 2021-06-07 08:50:22.800000 \| 2021-06-07 08:50:45.042 Socket (8) \| CloseSocket call. \| 2021-06-07 08:50:45.042 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:45.042 Historical data download thread signaled to stop. \| 2021-06-07 08:50:45.078 HD Request # 29 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:34.297000 \| 2021-06-07 08:50:45.078 HD Request # 29 \| Received 2 records from 2021-06-07 08:50:22.800000 to 2021-06-07 08:50:34.297000 (11.5 seconds) and wrote 1 record for F.US.EU6M21 \| 2021-06-07 08:50:45.078 HD Request # 29 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:34.297000 \| 2021-06-07 08:50:45.081 Added 6 Time and Sales records to Intraday data file for F.US.EU6M21 after download. \| 2021-06-07 08:50:45.081 HD Request # 29 \| Completion time: 1s \| 2021-06-07 08:50:45.081 HD Request # 29 \| Intraday data download complete for F.US.EU6M21. Unique request ID: 29 \| 2021-06-07 08:50:45.081 Removing historical data download ID 29. \| 2021-06-07 08:50:45.081 Real-time Intraday chart data file updates started for F.US.EU6M21 \| 2021-06-07 08:50:45.081 Intraday chart data file opened for F.US.EU6M21 \| 2021-06-07 08:50:45.081 HD Request # 29 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:45.081 Triggering next historical data download in queue. \| 2021-06-07 08:50:45.081 HD Request # 30 \| Downloading Intraday chart data for F.US.ENQM21 to the file F.US.ENQM21.scid. Service: cme \| 2021-06-07 08:50:45.081 HD Request # 30 \| Download start date-time: 2021-06-07 08:50:28.000000. File last date-time: 2021-06-07 08:50:28.822000 \| 2021-06-07 08:50:45.081 HD Request # 30 \| Using server: ds23.sierracharts.com port 10150 \| 2021-06-07 08:50:45.082 Socket (6) \| Creating socket. \| 2021-06-07 08:50:45.082 Socket (6) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:45.082 Socket (6) \| Connecting to IP: 216.1.90.130. \| 2021-06-07 08:50:45.082 Socket (8) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:45.162 Socket (8) \| Closed. \| 2021-06-07 08:50:45.162 HD Request # 30 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:45.332 HD Request # 30 \| Sending historical data logon request message. \| 2021-06-07 08:50:45.332 HD Request # 30 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:28. Record interval: 0. Symbol: NQM21 \| 2021-06-07 08:50:45.449 HD Request # 30 \| Decompressing data. \| 2021-06-07 08:50:45.567 HD Request # 30 \| Receiving Intraday data for F.US.ENQM21 starting at 2021-06-07 08:50:28.328000 \| 2021-06-07 08:50:45.567 Socket (6) \| CloseSocket call. \| 2021-06-07 08:50:45.568 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:45.568 Historical data download thread signaled to stop. \| 2021-06-07 08:50:45.568 HD Request # 30 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:29.986000 \| 2021-06-07 08:50:45.568 HD Request # 30 \| Received 16 records from 2021-06-07 08:50:28.328000 to 2021-06-07 08:50:37.853000 (9.5 seconds) and wrote 14 records for F.US.ENQM21 \| 2021-06-07 08:50:45.568 HD Request # 30 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:37.853000 \| 2021-06-07 08:50:45.572 Added 2 Time and Sales records to Intraday data file for F.US.ENQM21 after download. \| 2021-06-07 08:50:45.572 HD Request # 30 \| Completion time: 0s \| 2021-06-07 08:50:45.572 HD Request # 30 \| Intraday data download complete for F.US.ENQM21. Unique request ID: 30 \| 2021-06-07 08:50:45.572 Removing historical data download ID 30. \| 2021-06-07 08:50:45.572 Real-time Intraday chart data file updates started for F.US.ENQM21 \| 2021-06-07 08:50:45.572 Intraday chart data file opened for F.US.ENQM21 \| 2021-06-07 08:50:45.572 HD Request # 30 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:45.572 Triggering next historical data download in queue. \| 2021-06-07 08:50:45.572 HD Request # 31 \| Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm \| 2021-06-07 08:50:45.572 HD Request # 31 \| Download start date-time: 2021-06-07 08:50:25.000000. File last date-time: 2021-06-07 08:50:25.093000 \| 2021-06-07 08:50:45.572 HD Request # 31 \| Using server: ds12.sierracharts.com port 10149 \| 2021-06-07 08:50:45.572 Socket (8) \| Creating socket. \| 2021-06-07 08:50:45.572 Socket (8) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:45.572 Socket (8) \| Connecting to IP: 204.15.197.14. \| 2021-06-07 08:50:45.573 Socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:45.688 Socket (6) \| Closed. \| 2021-06-07 08:50:45.688 HD Request # 31 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:45.840 HD Request # 31 \| Sending historical data logon request message. \| 2021-06-07 08:50:45.840 HD Request # 31 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:25. Record interval: 0. Symbol: US30 \| 2021-06-07 08:50:46.484 HD Request # 31 \| Decompressing data. \| 2021-06-07 08:50:46.592 HD Request # 31 \| Receiving Intraday data for US30 starting at 2021-06-07 08:50:25.080000 \| 2021-06-07 08:50:46.593 Socket (8) \| CloseSocket call. \| 2021-06-07 08:50:46.593 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:46.594 Historical data download thread signaled to stop. \| 2021-06-07 08:50:46.594 HD Request # 31 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:34.462000 \| 2021-06-07 08:50:46.594 HD Request # 31 \| Received 10 records from 2021-06-07 08:50:25.080000 to 2021-06-07 08:50:41.923000 (16.8 seconds) and wrote 8 records for US30 \| 2021-06-07 08:50:46.594 HD Request # 31 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:41.923000 \| 2021-06-07 08:50:46.597 Added 1 Time and Sales records to Intraday data file for US30 after download. \| 2021-06-07 08:50:46.597 HD Request # 31 \| Completion time: 1s \| 2021-06-07 08:50:46.597 HD Request # 31 \| Intraday data download complete for US30. Unique request ID: 31 \| 2021-06-07 08:50:46.597 Removing historical data download ID 31. \| 2021-06-07 08:50:46.597 Real-time Intraday chart data file updates started for US30 \| 2021-06-07 08:50:46.597 Intraday chart data file opened for US30 \| 2021-06-07 08:50:46.597 HD Request # 31 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:46.597 Triggering next historical data download in queue. \| 2021-06-07 08:50:46.597 HD Request # 32 \| Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm \| 2021-06-07 08:50:46.597 HD Request # 32 \| Download start date-time: 2021-06-07 08:50:23.000000. File last date-time: 2021-06-07 08:50:23.332000 \| 2021-06-07 08:50:46.597 HD Request # 32 \| Using server: ds4.sierracharts.com port 10150 \| 2021-06-07 08:50:46.597 Socket (6) \| Creating socket. \| 2021-06-07 08:50:46.598 Socket (6) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:46.598 Socket (6) \| Connecting to IP: 192.81.56.146. \| 2021-06-07 08:50:46.598 Socket (8) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:46.706 Socket (8) \| Closed. \| 2021-06-07 08:50:46.706 HD Request # 32 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:46.822 HD Request # 32 \| Sending historical data logon request message. \| 2021-06-07 08:50:46.822 HD Request # 32 \| Requesting Intraday data. Start date-time: 2021-06-07 08:50:23. Record interval: 0. Symbol: USOil \| 2021-06-07 08:50:47.455 Opened cached Intraday file: D:\Sierrachart\Data\F.US.EPM21.scid. Thread ID: 10568 \| 2021-06-07 08:50:47.480 HD Request # 32 \| Decompressing data. \| 2021-06-07 08:50:47.561 HD Request # 32 \| Receiving Intraday data for USOil starting at 2021-06-07 08:50:23.452000 \| 2021-06-07 08:50:47.562 Socket (6) \| CloseSocket call. \| 2021-06-07 08:50:47.562 Socket (6) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:47.562 Historical data download thread signaled to stop. \| 2021-06-07 08:50:47.562 HD Request # 32 \| Timestamp of first Intraday data file record written: 2021-06-07 08:50:23.452000 \| 2021-06-07 08:50:47.562 HD Request # 32 \| Received 21 records from 2021-06-07 08:50:23.452000 to 2021-06-07 08:50:40.569000 (17.1 seconds) and wrote 21 records for USOil \| 2021-06-07 08:50:47.562 HD Request # 32 \| Add time&sales data \| Remembered last file record date-time: 2021-06-07 06:50:40.569000 \| 2021-06-07 08:50:47.565 Added 4 Time and Sales records to Intraday data file for USOil after download. \| 2021-06-07 08:50:47.565 HD Request # 32 \| Completion time: 1s \| 2021-06-07 08:50:47.566 HD Request # 32 \| Intraday data download complete for USOil. Unique request ID: 32 \| 2021-06-07 08:50:47.566 Removing historical data download ID 32. \| 2021-06-07 08:50:47.566 Real-time Intraday chart data file updates started for USOil \| 2021-06-07 08:50:47.566 Intraday chart data file opened for USOil \| 2021-06-07 08:50:47.566 HD Request # 32 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:47.566 Triggering next historical data download in queue. \| 2021-06-07 08:50:47.566 HD Request # 33 \| Downloading Intraday chart data for F.US.DDH21 to the file F.US.DDH21.scid. Service: eurex \| 2021-06-07 08:50:47.566 HD Request # 33 \| Download start date-time: 2021-03-19 13:00:00.000000. File last date-time: 2021-03-19 13:00:00.009000 \| 2021-06-07 08:50:47.566 HD Request # 33 \| Using server: ds14.sierracharts.com port 10149 \| 2021-06-07 08:50:47.566 Socket (8) \| Creating socket. \| 2021-06-07 08:50:47.566 Socket (8) \| New receive buffer size: 5242880 \| 2021-06-07 08:50:47.566 Socket (8) \| Connecting to IP: 157.90.1.40. \| 2021-06-07 08:50:47.566 HD Request # 33 \| Setting DTC encoding to Binary VLS \| 2021-06-07 08:50:47.615 HD Request # 33 \| Sending historical data logon request message. \| 2021-06-07 08:50:47.615 HD Request # 33 \| Requesting Intraday data. Start date-time: 2021-03-19 13:00:00. Record interval: 0. Symbol: FDAX202103_FUT_EUREX \| 2021-06-07 08:50:47.638 HD Request # 33 \| Decompressing data. \| 2021-06-07 08:50:47.660 HD Request # 33 \| Receiving Intraday data for F.US.DDH21 starting at 2021-03-19 13:00:00.007000 \| 2021-06-07 08:50:47.661 Socket (8) \| CloseSocket call. \| 2021-06-07 08:50:47.661 Socket (8) \| Shutdown started. Waiting for graceful close. \| 2021-06-07 08:50:47.661 Historical data download thread signaled to stop. \| 2021-06-07 08:50:47.667 HD Request # 33 \| Received 2 records from 2021-03-19 13:00:00.007000 to 2021-03-19 13:00:00.009000 (0.0 seconds) and wrote 0 records for F.US.DDH21 \| 2021-06-07 08:50:47.667 HD Request # 33 \| Add time&sales data \| Remembered last file record date-time: 2021-03-19 12:00:00.009000 \| 2021-06-07 08:50:47.668 HD Request # 33 \| Completion time: 0s \| 2021-06-07 08:50:47.668 HD Request # 33 \| Intraday data download complete for F.US.DDH21. Unique request ID: 33 \| 2021-06-07 08:50:47.668 Removing historical data download ID 33. \| 2021-06-07 08:50:47.668 Real-time Intraday chart data file updates started for F.US.DDH21 \| 2021-06-07 08:50:47.668 Intraday chart data file opened for F.US.DDH21 \| 2021-06-07 08:50:47.668 HD Request # 33 \| Enabling Intraday chart updating for symbol. \| 2021-06-07 08:50:47.668 Triggering next historical data download in queue. \| 2021-06-07 08:50:47.668 No download requests in the queue to start downloads for. \| 2021-06-07 08:50:47.668 Socket (6) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:47.671 Socket (6) \| Closed. \| 2021-06-07 08:50:47.671 Socket (8) \| Socket gracefully closed by remote side. \| 2021-06-07 08:50:47.685 Socket (8) \| Closed. \| 2021-06-07 08:50:47.685 Opened cached Intraday file: D:\Sierrachart\Data\F.US.DBM21.scid. Thread ID: 10568 \| 2021-06-07 08:50:52.539 Opened cached Intraday file: D:\Sierrachart\Data\F.US.JY6M21.scid. Thread ID: 10568 \| 2021-06-07 08:50:52.539 Opened cached Intraday file: D:\Sierrachart\Data\US30.scid. Thread ID: 10568 \| 2021-06-07 08:50:52.539 Opened cached Intraday file: D:\Sierrachart\Data\USOil.scid. Thread ID: 10568 \| 2021-06-07 08:50:52.539 Opened cached Intraday file: D:\Sierrachart\Data\F.US.EU6M21.scid. Thread ID: 10568 \| 2021-06-07 08:50:57.593 Opened cached Intraday file: D:\Sierrachart\Data\F.US.ENQM21.scid. Thread ID: 10568 \| 2021-06-07 08:50:57.593 Opened cached Intraday file: D:\Sierrachart\Data\F.US.DDM21.scid. Thread ID: 10568 \| 2021-06-07 08:51:02.632 Opened cached Intraday file: D:\Sierrachart\Data\F.US.DSXM21.scid. Thread ID: 10568 \| 2021-06-07 08:51:22.806

[2021-06-07 06:57:41] #6 [Go To First Post]
User752442 - Posts: 36
... CME_Data is still missing after reconnection

[2021-06-07 07:02:59] #7 [Go To First Post]
User752442 - Posts: 36
.. I am now receiving data, but the candles (chart) are not displayed

[2021-06-07 07:10:21] #8 [Go To First Post]
User752442 - Posts: 36
... if i use copy of chart then it be okay so then i copying all CME charts

[2021-06-07 07:55:31] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 18571
If there is missing data in the chart, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If a chart is not updating or completely blank, then refer to: Intraday Chart or Chart Bars Not Updating \| Blank Intraday Chart \| "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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