Support Board
Date/Time: Wed, 26 Feb 2025 21:24:19 +0000
unable to update sierra charts
View Count: 457
| [2021-06-07 05:49:35] |
| Galmik - Posts: 37 |
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I have sent you on 01:43 new york time the log that says that it couldn't update the charts. Can u please tell me what to do. Thanx mike Date Time Of Last Edit: 2021-06-07 07:58:23
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| [2021-06-07 08:32:44] |
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Attach the log file here. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-07 08:32:55
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| [2021-06-07 08:59:06] |
| Galmik - Posts: 37 |
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Please can u check if my system needs update? I tried downloading the latest sierra charts and couldn't install it. I have just paid for package 11 and livedata feed and i have a message saying i have to install the latest version. I am comfused thank you |
| [2021-06-07 16:52:37] |
| John - SC Support - Posts: 38218 |
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It looks like you are currently on the most recent release, so let us know if you are still having an issue and if you are the particulars for the problem.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-07 17:04:42] |
| Galmik - Posts: 37 |
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Ok John If you are the same John that replies most of the mails i have sent, you are the best man and great work! thank you Mike |
| [2021-06-07 18:27:19] |
| John - SC Support - Posts: 38218 |
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Yes, this is me. I was out for a few days at the end of last week. Thank you for your kind words. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-07 18:48:41] |
| Galmik - Posts: 37 |
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Its great to be motivated by your customers time to time. Helps you keep your passion in what u r doing! Bless u man and hope your finances to be getting better year by year |
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