Support Board
Date/Time: Wed, 26 Feb 2025 21:41:59 +0000
Can't get the market by order data to work on my rithmic order routing
View Count: 512
| [2021-06-06 22:49:42] |
| User797603 - Posts: 29 |
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I cannot figure out how to get the market by order and full market depth data when I reconnect on my rithmic trading server. It only works when I'm connected directly to the SC server. This was working fine before and now I am paying for a level 12 service that I'm not getting anymore. I followed all the instructions on the support board. Please help I can't figure it out. http://www.sierrachart.com/image.php?Image=1623018333586.png |
| [2021-06-06 23:10:20] |
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You need to activate the exchanges you require here which include market depth data: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Currently you have no exchanges active. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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