Support Board
Date/Time: Wed, 26 Feb 2025 21:43:42 +0000
ISSUE WITH SETTLEMENT PRICE ON EUREX
View Count: 708
| [2021-06-03 07:23:14] |
| User657945 - Posts: 226 |
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It was happening sometimes before but now since 3 consecutives days the settlement price on FGBL is zero, this is not acceptable as a service, that is an important info as the closing price. thx |
| [2021-06-03 08:39:31] |
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We will check on this, but the T7 EOBI data feed does not provide the contract settlement price on the incremental feed. So it could be zero if it just is not available at the time we are listening to the snapshot.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-03 08:39:50
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| [2021-06-03 13:41:57] |
| User657945 - Posts: 226 |
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thx got it but I think you could find a solution may be we cannot have it sooner in the morning but let me say have it at 9.00 am EU time when the cash open could be enought to set strategies.
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| [2021-06-03 21:58:14] |
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We think we identified what the cause is. This should be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-03 21:58:24
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| [2021-06-04 08:48:56] |
| User657945 - Posts: 226 |
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thx today the price is ok
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