Support Board
Date/Time: Wed, 26 Feb 2025 19:58:17 +0000
Having problems connecting to Real time data
View Count: 401
| [2021-06-01 16:25:06] |
| User492288 - Posts: 28 |
|
Hello I am having problems connecting to real time data. every month i am connecting to CQG and then to SC data services. Please see attached file. Thanks https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=51463 |
| [2021-06-01 17:19:53] |
| John - SC Support - Posts: 38214 |
|
Your Denali Exchange Data Feed looks to be setup just fine, so you should not be having any issue with the data. We would need to see your Message Log to see why you seem to be having problems connecting and reconnecting. Follow these instructions to get us your log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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